CARETENDERS

elizabethtown, KYMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1988

Location & Directions

Address

1105 JULIANA COURT, SUITE 3

ELIZABETHTOWN, KY

Service Area

This agency serves patients in ELIZABETHTOWN and surrounding areas in KY.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.83% falls with injury

Low rate of falls with injury

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

89% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
92%
Team Communicated Well
88%
Discussed Medicines & Safety
88%
Completed Surveys
355
30% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.6%
Flu Vaccination Rate59.3%
Improvement in Walking/Mobility86.8%
Improvement in Bathing89.2%
Improvement in Managing Medications87.2%
Improvement in Getting In/Out of Bed88.5%
Improvement in Breathing91.2%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score69.4%
Health Info Transfer to Provider88.4%
Health Info Transfer to Patient97.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
6 reviews
Sonia Batista (Mama14)

Sonia Batista (Mama14)

Day before discharge and they decided to no longer give care because of hospital stays what kind of nonsense is that! Zero stars!!! They’re all alike! Its all about the $$$

Verified Google review
M Coon

M Coon

I had 2 care givers: Mary and Beth. Both were professional, caring, friendly and helped me progress. I had a knee replacement. The exercises were painful, yet the ladies gave me confidence and my knee became more flexible to the point that I could be transferred to out patient therapy. I was very satisfied with the level of care I received.

Verified Google review
Dee Dee Claggett

Dee Dee Claggett

Think twice before having them come out to your house. One nurse started to sell my mother in law supplies that Medicaid was giving to her. She asked for cash also. Not knowing any different my MIL gave her what little cash she had. We later found out she had stole gift cards from the cabinet. When we reported it she then calls my MIL and chews her out. If they are coming to help an elderly person it would be a good idea to have someone there to watch them

Verified Google review
Donna Tullberg

Donna Tullberg

Since my surgery I haven't been able to do much. The admissions nurse Kathy was so nice,respectful and went beyond her job to make sure I was comfortable and had everything I needed. My physical therapist is kind,patient,understanding and very knowledgeable about the muscles and the spine. He's taught me so much about my body and how to make sure I'm not doing to much but enough to strengthen my muscles and spine. My occupational therapist is a family man of faith,he listens to whatever problems I've got going on,we share our testimonies about God and how he's blessed us,he helped me hang my shower curtain,is kind,considerate,respectful and genuinely loves his job. It's nice to have people who enjoy what they do,take great care of you and when they leave I feel better. Everyone that's been a part of my life for the last month has gone beyond my expectations and I've had other home health agencies in the last 2 1/2 year's, I had a couple of people from the other agency that I'm friends with but Caretenders as a group has just been amazing and I'm so BLESSED to have them in my life making me stronger.

Verified Google review
Rhonda M

Rhonda M

I would have given them no stars if I could. DO NOT have this place take care of your loved one of you want anything done right. You have to constantly keep calling and leaving messages for someone to call back. We have been waiting for the past 2 weeks for someone to order wound care supplies for my mom and we have yet to have them ordered or sent. Meanwhile ahe haa been without supplies for The past 2 weeks. The nurses act like they don't know how to clean her leg. This is not the place if you want something done right.

Verified Google review

Reviews from Google Places for CARETENDERS. These are real experiences shared by families and patients.