CENTERWELL HOME HEALTH
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1983
Key Information
Location & Directions
Service Area
This agency serves patients in ELIZABETHTOWN and surrounding areas in KY.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.03% falls with injury
Low rate of falls with injury
84% improved in mobility
Based on patient outcomes
84% improved in mobility
Based on patient outcomes
88% improved in bathing
Based on patient outcomes
86% improved managing meds
Based on patient outcomes
88% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Carolyn Morgan
I have used Intrepid for years for any home health needs. Since they have switched to CenterWell it likes a lot to be desired. You never know if they are going to show up. They are supposed to be coming once a week . It was two weeks before they showed up. They assured me they would be back in a week it has been over two weeks and no show no phone call no nothing. I called the office they did not help me they said we will have to investigate and call you back.
Bari Martin
Communication is great. Their Healthcare worker calls the day before to see if the scheduled appointment will work for my aunt. Any health concerns are communicated to my aunt's Dr. and to me her POA. When I.have called their office the person answering the phone is friendly & knowledgeable. My aunt says their physical therapy helps her.
Mama
All the great nurses are gone. They cant keep staff and they don’t communicate when there’s changes and you are waiting for care and they lie and say it’s an insurance issue. Do your homework before using this company.
Bob Moore
First meet with Ms Wentzel was very impressive. She demonstrated her vast amount of knowledge in her profession. She is easy to communicate with. She took time to demonstrate the proper execution of the exercises. She has the ability motivate her patients. Her instruction made my transition from home health to out patient PT simple. I knew what to expect.
Christina McMillen
Depends on the nurse you get
Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(270) 763-9242Years in Operation
43
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov