CENTERWELL HOME HEALTH

hopkinsville, KYMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1985

Location & Directions

Address

540 NOEL AVENUE

HOPKINSVILLE, KY

Service Area

This agency serves patients in HOPKINSVILLE and surrounding areas in KY.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.61% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
92%
Team Communicated Well
89%
Discussed Medicines & Safety
81%
Completed Surveys
181
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate48.4%
Improvement in Walking/Mobility93.8%
Improvement in Bathing93.6%
Improvement in Managing Medications93.1%
Improvement in Getting In/Out of Bed93.5%
Improvement in Breathing94.9%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury1.6%

Lower is better

Discharge Function Score74.6%
Health Info Transfer to Provider98.6%
Health Info Transfer to Patient99.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
37 reviews
Kathy Nix

Kathy Nix

Everyone I worked with were excellent, prompt, encouraging, caring, and I felt very comfortable having them in my home!! Thank you from the bottom of my heart!

Verified Google review
Teresa Knight

Teresa Knight

My mother and two of her children who have been present during her assessments and during her physical and speech therapy have been pleased with the care. The staff and therapists have been caring, professional and provide the appropriate feed back of my mother’s progress and exercises that my brother and I help her with during other parts of the day and week. The home nurses that came were also professional and caring. On one of moms speech therapy sessions, Bridget noticed that her oxygen level was lower that what she normally was. She had recommended that we take her to the hospital immediately which we did. The hospital found some fluid on my mother’s lungs. She stayed overnight and was given some new medications to assist getting rid of the fluid build up. She has much improved and Bridget checked up on her. We are forever grateful to Bridget and her diligence.

Verified Google review
Amy Coble

Amy Coble

Bridget is wonderful. She s been working with my mother for awhile and i guess she saved her life. Shes so patient and kind mom looks forward to her visits. Shes always so positive and motivational and shes helped my mom come thru so much so maybe she might stay around a little while. THANKS BRIDGET AND CENTERWELL💕

Verified Google review
Sandra Hayes

Sandra Hayes

I have had excellent wound care from both Megan and Ashley. They arrive on time, provide the care I need with kindness and patience, and answer any questions I have. I highly recommend Megan and Ashley for the care they have provided me through CenterWell.

Verified Google review
Terry Reed

Terry Reed

Miss Bridget, is wonderful and she is very patient with me and I have improved a whole lot. She is awesome. Mr. Mark my physical therapist he is also awesome he be patient with me and give me techniques on how to continue my physical therapy on my own. I appreciate both of them taking time out for me finish showing me different techniques even though I'm struggling to get better. Both of them deserve more than a 5-star if it's possible that I give them both a 10 star. I am truly bless having them to help me on my journey of getting better both of them are truly a blessing to me.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.