BREATHITT COUNTY HHA

jackson, KYMedicare Certified
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Verified Information

Medicare Certified agency provider

GOVERNMENT OPERATED ownership

Certified since 1969

Key Information

Location & Directions

Address

955 HIGHWAY 30 WEST

JACKSON, KY

Service Area

This agency serves patients in JACKSON and surrounding areas in KY.

Patient Satisfaction

4/5
Would Recommend:73%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

88% improved in bathing

Based on patient outcomes

Better than average

98% timely care start

Care started promptly after referral

Better than average

62% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
73%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
92%
Team Communicated Well
90%
Discussed Medicines & Safety
73%
Completed Surveys
47
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.4%
Flu Vaccination Rate70.3%
Improvement in Walking/Mobility85.0%
Improvement in Bathing87.8%
Improvement in Managing Medications61.8%
Improvement in Getting In/Out of Bed83.4%
Improvement in Breathing66.3%
Pressure Ulcer Rate0.6%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score81.5%
Health Info Transfer to Provider31.3%
Health Info Transfer to Patient76.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
8 reviews
Rashad Spencer

Rashad Spencer

I'm loving the service from the service workers I meet when I visit the department it's good to have good help I'm trying to get service. Myself and hopefully will help me.

Verified Google review
Rashad Spencer

Rashad Spencer

Yes I give great review and let you know I will be volunteer to help with IOP program and what ever else needs me to volunteer I'm trying to get my civil rights reinstored

Verified Google review
Sandra Hensley

Sandra Hensley

You can hardly ever get them to answer the phone. Most days the WIC people the only ones who can do it will leave early if it’s not as busy as they expect or would like it or if they have personal matters, hardly ever at desk, slow, only offers there jobs to close friends or family as all other jobs in Breathitt Co. DO BETTER.

Verified Google review
Jessica Brewer

Jessica Brewer

Amazing, helpful staff. I go for the needle exchange and the ladies are always so nice, so helpful and caring. Definitely a non-judgement zone and they care about making us comfortable and are so informative and encouraging!! Love them all!!.

Verified Google review
Mac Trusty

Mac Trusty

Best around staff! All of the staff we have met are very caring and sympathetic to the patients needs. Dora and Kim are both great, both are very supportive of the patients needs and empathetic to their feelings and concerns.

Verified Google review

Reviews from Google Places for BREATHITT COUNTY HHA. These are real experiences shared by families and patients.