FRANKFORT REGIONAL HEALTHCARE AT HOME
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1985
Key Information
Location & Directions
Service Area
This agency serves patients in LEXINGTON and surrounding areas in KY.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.37% falls with injury
Low rate of falls with injury
92% improved in mobility
Based on patient outcomes
92% improved in mobility
Based on patient outcomes
94% improved in bathing
Based on patient outcomes
92% improved managing meds
Based on patient outcomes
92% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Sharicka Garrett
Lisa West was an excellent and very consistent OT. She was always sweet and on time. She was patient with my aunt. Her attitude and work ethic is top tier. We truly enjoyed her presence.
Betty Polsgrove
Staff lie and don’t fulfill promises or even listen to you especially physical therapy. Falsely accuse you of things you did not do. They were my home health care agency last fall & did the same things during that time also. Stated both times I didn’t know what my referral said & was going to refer me to another home healthcare company and I tried to tell her they didn’t do anymore home health care and my insurance company as well as calling the place confirmed I was starting the correct information. This therapist seems to me she has let her license go to her head & she knows more than the doctor knows and how my body feels to me. Also she seems to know more about what my insurance company covers even if I have the coverage for this year with me and tried to show this to the therapist what it says in my policy about home health. Since there wasn’t star ratings to give this agency a minus 10 rating, I used the lowest star you have, but I don’t recommend this agency to anyone!!!
Jeff Brown
Fantastic services. Miss Sharita the RN who took care of me, was extremely nice and professional. Will definitely use again if needed.
Tc Ct
So nice and helpful I've spoken with 2 nurses and they was fantastic thank you
Janice Bradberry
Brookdale is by far the best home health care I have ever received. This includes the RN, CNA and the OT and PT. Thanks, Shanti, Aneesah, Lisa and Chrisea!
Reviews from Google Places for FRANKFORT REGIONAL HEALTHCARE AT HOME. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(859) 269-2587Years in Operation
41
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov