PROFESSIONAL HOME HEALTH CARE, INC

london, KYMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1989

Key Information

Website

phhca.com

Years in Operation

37

Location & Directions

Address

4934 SOUTH LAUREL ROAD

LONDON, KY

Service Area

This agency serves patients in LONDON and surrounding areas in KY.

Patient Satisfaction

3/5
Would Recommend:71%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.1% falls with injury

Low rate of falls with injury

Better than average

82% improved in mobility

Based on patient outcomes

Better than average

82% improved in mobility

Based on patient outcomes

Better than average

79% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

82% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
89%
Team Communicated Well
84%
Discussed Medicines & Safety
74%
Completed Surveys
127
16% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.7%
Flu Vaccination Rate57.3%
Improvement in Walking/Mobility82.0%
Improvement in Bathing79.2%
Improvement in Managing Medications87.0%
Improvement in Getting In/Out of Bed86.8%
Improvement in Breathing81.8%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury0.1%

Lower is better

Discharge Function Score77.6%
Health Info Transfer to Provider99.7%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
6 reviews
Deborah Carroll

Deborah Carroll

Excellent and professional care was provided to my mother! They were all so compassionate with her and also gave great support to my entire family! They are a 10/10 rating for home health!

Verified Google review
Denise Knuckles

Denise Knuckles

Very nice personal lady she talked to me as if she knew me her whole life made me comfortable and I really appreciate her

Verified Google review
Brandy Hawk

Brandy Hawk

No written review provided

Verified Google review
Marilla Anne

Marilla Anne

Giving a shout out thank you to my care giver, Missy G! She is cheer ìn the middle of confusion and efficiency in attempting routines! May she have many many days to bring blessings to her family.

Verified Google review
Brandi Lewis

Brandi Lewis

No written review provided

Verified Google review

Reviews from Google Places for PROFESSIONAL HOME HEALTH CARE, INC. These are real experiences shared by families and patients.