CARETENDERS - LOUISA

louisa, KYMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1998

Key Information

Location & Directions

Address

306 COMMERCE DRIVE, SUITE 400

LOUISA, KY

Service Area

This agency serves patients in LOUISA and surrounding areas in KY.

Patient Satisfaction

5/5
Would Recommend:82%
Rate 9-10:94%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
94%
Team Gave Professional Care
94%
Team Communicated Well
91%
Discussed Medicines & Safety
86%
Completed Surveys
68
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.3%
Flu Vaccination Rate32.3%
Improvement in Walking/Mobility93.2%
Improvement in Bathing92.3%
Improvement in Managing Medications89.9%
Improvement in Getting In/Out of Bed91.2%
Improvement in Breathing92.5%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score56.4%
Health Info Transfer to Provider93.3%
Health Info Transfer to Patient87.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.3
4 reviews
Mikala Kenning

Mikala Kenning

Rude , they kicked my dad off their service without even helping to find a replacement or another company, would not recommend them at all!!

Verified Google review
Beth Cantrell

Beth Cantrell

If I could leave 0 stars, I would. I do not recommend this place.

Verified Google review
Herbert Taylor

Herbert Taylor

They did a great job and my dad was sick in 2016 thank you guys!

Verified Google review
Lynn Preston

Lynn Preston

Compassionate and highly skilled care. The entire staff is just wonderful and we have come to love them all. I could not do without their assistance and cannot recommend them highly enough.

Verified Google review

Reviews from Google Places for CARETENDERS - LOUISA. These are real experiences shared by families and patients.