BAPTIST HEALTH DEACONESS HEALTH AT HOME
Verified Information
Medicare Certified agency provider
NON-PROFIT ownership
Certified since 1967
Key Information
Location & Directions
Service Area
This agency serves patients in MADISONVILLE and surrounding areas in KY.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.74% falls with injury
Low rate of falls with injury
92% improved in mobility
Based on patient outcomes
92% improved in mobility
Based on patient outcomes
93% improved in bathing
Based on patient outcomes
90% improved managing meds
Based on patient outcomes
95% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Robin Ford
The lady that answers the phone down there is the rudest loudest mouth screaming person I have ever talked to on the phone. I'm very sick and I didn't need someone screaming at me accusing me. They went behind my back and called my primary care physician and changed my appointment when I did not ask them to and they did not inform me that they were going to do it. When I called and try to talk to him about it the lady on the phone just got louder and louder and more accusing with me. I don't need to be going through this My blood pressure is already high. Not good people. I'm better off without them disrupting my life. The two ladies that came out here on two separate days are very nice. They were the OT and the PT and I have respect for them but that lady that answered the phone today is not the type of person that needs to be in health care dealing with sick people. She should work as a prison guard. I do not want these people back in my home. I don't care if I have to drag myself around I will get well quicker without the negative screaming. They should be ashamed of themselves putting some like that one like that to represent them over the phone.
Reviews from Google Places for BAPTIST HEALTH DEACONESS HEALTH AT HOME. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov