LIFELINE ROCKCASTLE HOME HEALTH
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2000
Key Information
Location & Directions
Service Area
This agency serves patients in MOUNT VERNON and surrounding areas in KY.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.23% falls with injury
Low rate of falls with injury
90% improved in mobility
Based on patient outcomes
90% improved in mobility
Based on patient outcomes
93% improved in bathing
Based on patient outcomes
93% improved managing meds
Based on patient outcomes
92% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Edna Alexander
I called this place to see if they offer in home therapy. As I was explaining why I was calling the lady, I was speaking with cut me off, She was so rude and informed me real quick that she didn't know why I was calling "This is a home health facility" And when I elaborated on the fact that that's why I'm calling. I need in home physical therapy. She was rude hateful, and informed me that they only serve the rock castle county area. So I said thank you and hung up.
Ethan Holbrook
Everything about the massage session was incredible. Donna determined what my needs were and previous history to consider, then heals your body based on what you are needing. Planning my next visit in a couple weeks. I wish I'd started coming sooner. It's a wonderful thing that shouldn't be waited on doing.
Rhonda Brown
I just have to take a moment and give praise to the nursing and therapy staff at Lifeline, especially Saundra. My 78yr old father suffered from a fall in June and ended up with home health with Lifeline. Two times he has been critical and with their help and guidance he was able to get the care he needed in the hospital, otherwise, without their guidance, we would have never known and the situation according to the doctors would have been dire. So I want to give credit where credit is due and say KUDOS to Saundra, Diane, Lee, and Joe. Thank you!
Ozzie S******
They have the most wonderful staff!
Tamantha Brady
No written review provided
Reviews from Google Places for LIFELINE ROCKCASTLE HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(606) 256-1808Years in Operation
26
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov