WHITESBURG ARH HHA

whitesburg, KYMedicare Certified
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Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1967

Location & Directions

Address

240 HOSPITAL ROAD

WHITESBURG, KY

Service Area

This agency serves patients in WHITESBURG and surrounding areas in KY.

Patient Satisfaction

5/5
Would Recommend:87%
Rate 9-10:92%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.63% falls with injury

Low rate of falls with injury

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

88% improved in bathing

Based on patient outcomes

Better than average

86% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
87%
Rated 9 or 10 (Excellent)
92%
Team Gave Professional Care
96%
Team Communicated Well
91%
Discussed Medicines & Safety
85%
Completed Surveys
92
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.8%
Flu Vaccination Rate45.7%
Improvement in Walking/Mobility85.1%
Improvement in Bathing87.5%
Improvement in Managing Medications85.6%
Improvement in Getting In/Out of Bed86.2%
Improvement in Breathing91.7%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score70.0%
Health Info Transfer to Provider97.8%
Health Info Transfer to Patient96.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.2
66 reviews
C A

C A

The best hospital I’ve ever been to. I have ongoing medical problems and they took better care, more time, more concern, and in general the best I could have asked for. The Drs and Nurses were all very wonderful. I really don’t think they would have treated their families any better than they did me. The listened and followed through with the testing need to help me. It was clean and professional but the touch of care that made it feel as good as it could to be sick.

Verified Google review
Della

Della

Hospital staff was very nice but I had to reschedule to come back. I live an hour away and I called prior to this appointment asked if I needed to fast or anything else specific. If they had told me I could have been seen today and not had to reschedule. All in all it was a good experience but just not happy about not being able to get closer to an understanding of my health issues today.

Verified Google review
Tracy Hardesty

Tracy Hardesty

This hospital has good doctors and good nurses but my husband was in the hospital there and he had our two daughters staying there with him. They were giving them a guest tray to eat and they came in and said they could only give one guest tray per room so my daughters had to share a tray of food that barley feels up one person to begin with. I wasn’t raised to turn anyone down for food if they were hungry. I just don’t see how they could be that way when his insurance was paying for him to be there.

Verified Google review
Vengie Howard

Vengie Howard

I’ve had had the most amazing nurses on the second floor . I can in on Monday of this week and they have all gone above and beyond to help me. You can tell the love and take pride in their jobs! Even the nurse managers come talk to you every shift and make sure you don’t need anything and that you are being treated right, so Gracie, Jessica, Beth , Mel, Hailey, thank you all from the bottom of my heart for loving what you do and making and awful time being sick , as easy as you possible could for me

Verified Google review
Lexi Buchanan

Lexi Buchanan

Had my last daughter here and out of 4 other hospitals I’d been to, I have to say this one was my absolute favorite! The best dr, the best nursing staff, beautiful clean rooms on the ob floor, excellent food in the cafeteria and the overall experience will forever be recommended by me.

Verified Google review

Reviews from Google Places for WHITESBURG ARH HHA. These are real experiences shared by families and patients.