WHITLEY COUNTY HOME HEALTH AGENCY

williamsburg, KYMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1969

Key Information

Location & Directions

Address

368 PENNY LANE

WILLIAMSBURG, KY

Service Area

This agency serves patients in WILLIAMSBURG and surrounding areas in KY.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.5% falls with injury

Low rate of falls with injury

Better than average

81% improved in mobility

Based on patient outcomes

Better than average

81% improved in mobility

Based on patient outcomes

Better than average

80% improved in bathing

Based on patient outcomes

Better than average

81% improved managing meds

Based on patient outcomes

Better than average

82% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
91%
Team Communicated Well
87%
Discussed Medicines & Safety
79%
Completed Surveys
78
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate29.3%
Improvement in Walking/Mobility81.3%
Improvement in Bathing79.5%
Improvement in Managing Medications80.5%
Improvement in Getting In/Out of Bed85.9%
Improvement in Breathing82.2%
Pressure Ulcer Rate0.6%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score70.4%
Health Info Transfer to Provider92.4%
Health Info Transfer to Patient71.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.1
17 reviews
Megan Adkins

Megan Adkins

Extremely slow. If at all possible, go to a different office! I called for an appointment and they said the whole morning was open until 11am, so I chose 9:15am. I arrived and immediately registered, which I thought was a good sign. After registering, I proceeded to sit in the waiting room with my one year old and nobody else for 45 minutes. 30 minutes in I asked how much longer it would be and a staff member replied, “Oh honey, I don’t know. You are on a nurses time.” Absolutely would NEVER recommend going here. If you must go then make sure to block off a 3 hour increment of your day. I cannot imagine what the wait time is like when they don’t have an open morning. *Once I was taken back the appointment was only 5 minutes and the nurse was nice. However, I cannot say the same for the other lady that I spoke to.

Verified Google review
Billie Mitchell

Billie Mitchell

Always very courteous there and usually isn't a long wait.

Verified Google review
lori rose

lori rose

I got my covid shot at the health department and I'm so happy I did. I take care of my son who is disabled. He got his and so did the rest of the family also. The ladies there were wonderful and caring and caring and so very kind. Thank you to them for all that they have done and continue to do for me and my family and our community.

Verified Google review
Tiffany Davis

Tiffany Davis

Yesterday was my first time going to the health department in 8 years since I was a teenager on birth control. I just recently found out I was pregnant (YAYYYY!!) and I got a letter in the mail about wic. I didn't know what it was or if I was elligible. I was able to get in without an appointment and every single staff member I met was welcoming and pleasant. They thoroughly explained everything to me and were all great listeners. They also give you tons of resources for things, you can tell they care! I'm truly thankful for what they do there. I recommend them 100% to anyone. God bless them all :)

Verified Google review
Amanda MARTI

Amanda MARTI

I only give 1 star cause they are really sweet ladies in here BUT I'm not understanding why they are so SLOW I have sat here since 930M its lunch I missed another appoint and a intervew as I seen most these ladies was DOING NOTHING

Verified Google review

Reviews from Google Places for WHITLEY COUNTY HOME HEALTH AGENCY. These are real experiences shared by families and patients.