CENTERWELL HOME HEALTH

alexandria, LAMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1974

Location & Directions

Address

137 YORKTOWN DRIVE

ALEXANDRIA, LA

Service Area

This agency serves patients in ALEXANDRIA and surrounding areas in LA.

Patient Satisfaction

4/5
Would Recommend:79%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.38% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
79%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
91%
Team Communicated Well
93%
Discussed Medicines & Safety
88%
Completed Surveys
117
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.6%
Flu Vaccination Rate69.3%
Improvement in Walking/Mobility94.5%
Improvement in Bathing95.0%
Improvement in Managing Medications88.6%
Improvement in Getting In/Out of Bed93.2%
Improvement in Breathing89.8%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.4%

Lower is better

Discharge Function Score68.4%
Health Info Transfer to Provider92.8%
Health Info Transfer to Patient91.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
9 reviews
Ladonna Dowty

Ladonna Dowty

Happy to have had the opportunity to meet the wonderful Nurses, OT and PT Staff members that helped me through my journey of recovery ❤️‍🩹 at home after rehab. They were so nice and friendly and helpful. They were a joy to see each visit. Thankful to have had them on my side ♥️♥️

Verified Google review
Rosie Lamkin

Rosie Lamkin

A very respectable company. Very nice people. Always call to let you know when their coming. Very polite and caring. I would recommend them to anyone. They always treat my mother with the upmost respect.

Verified Google review
Mary Sanchez

Mary Sanchez

My spouse has been with what was kindred home health for several years We have been pleased with the care that he has received. It’s not easy to allow health care personnel in one’s home. We’ve always been treated with respect and with the best care Occupational therapy and Physical therapy. We recommend this business to anyone needing health care at home .

Verified Google review
Laurie Williams

Laurie Williams

All I can say is WOW!!! Lee is the best physical therapist in the world, Denise is the best Speech therapist!!! & Reba is the sweetest and caring Aide we've ever had!!! Not to mention, the administration made admission of Dad into Cabrini Rehabilitation happen in a day, One Day!!!! Who does that!? NO ONE!!! Spectacular!!! Absolutely Spectacular!!! When Dad was released from Cabrini Rehabilitation, I knew who our Home Health Agency was going to be, no question! Kindred is the best in the state!!!

Verified Google review
Lori Sevario

Lori Sevario

Excellent! We moved from Ascension Parish to Ouachita Parish and there was a Synergy Home Health company wherever we went to provide the care my husband needed. Then we moved to Lincoln Parish, and they came from Ruston for the visits. When we moved to Sterlington, they came from Ouachita Parish again. When we moved to Rapides Parish, the Hospice took over his care until he died. THANK YOU!

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.