BATON ROUGE GENERAL HOME HEALTH

baton rouge, LAMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1984

Location & Directions

Address

10235 JEFFERSON HWY, STE C

BATON ROUGE, LA

Service Area

This agency serves patients in BATON ROUGE and surrounding areas in LA.

Patient Satisfaction

3/5
Would Recommend:71%
Rate 9-10:79%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.76% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
79%
Team Gave Professional Care
86%
Team Communicated Well
84%
Discussed Medicines & Safety
84%
Completed Surveys
158
15% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.4%
Flu Vaccination Rate34.9%
Improvement in Walking/Mobility93.4%
Improvement in Bathing93.0%
Improvement in Managing Medications89.3%
Improvement in Getting In/Out of Bed93.0%
Improvement in Breathing90.7%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score62.6%
Health Info Transfer to Provider95.5%
Health Info Transfer to Patient90.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.6
5 reviews
LaKisha Tolliver

LaKisha Tolliver

2/26/25 It’s with great disbelief that I’m changing my review from a 5 Star to a 1 Star Review. I have been a patient of yours since August 21, 2023 and I’ve never experienced such an inconsiderate PT Tech. All other workers confirm the day/night before scheduling my appointment with them. I also consider it disrespectful to have me sitting here waiting an hour + for the PT to come for a scheduled appointment only to later find my appointment has been sent back to the office. I’m greatly frustrated regarding this matter. I’ve Never encountered this since I’ve been under your care. If you guys are to busy to render the services I need, please advise and my Physicians will find another organization to render the services I need. This is mentioned because I was told the PT sees 60 + patients a week. I don’t understand why I was given this information since my call was about my service not being rendered. This review has nothing to do with my nurse Trina whose heart is definitely for her patients. She’s the best!⭐️⭐️⭐️⭐️⭐️ Regretfully, LaKisha 9/10/2024-Baton Rouge General Home Health is who you want to take care of you when receiving at home care. Tuesday before Hurricane Francine is scheduled to make landfall, BR Home Health called to make sure I had enough supplies and medication. They also wanted to ensure I wouldn’t be alone. THANK YOU BATON ROUGE GENERAL HOME HEALTH🩷 it wouldn’t let me do a new review. I would choose Baton Rouge General Home Health every time if needed! My care team is AWESOME!!! When looking for a trustworthy company to have your best interest at heart regarding your health care, Baton Rouge General Home Health is the company to choose. They make sure you understand the medications you are taking and the possible side effects. They will send you to the ER if they determine medical attention is needed beyond the care they can render. My care team is truly concerned about my health; It's not just a job to them. They are willing to go above and beyond for their patients. They always tell me to give them a call if I need them before my next visit. The only thing I don't agree with is the amount of PT given at home. I'm not comfortable or confident enough to only have PT 1 time per week. I think PT should start with 3xs per week and then decline to 2xs per week to 1x per week before beginning PT at a facility. Thank You for taking care of me during this season of my life! I greatly appreciate the care and concern you guys have given and continue to give me. Kindest Regards, LaKisha

Verified Google review
Fran Lee

Fran Lee

Excellent staff, very professional and knowledgeable. We could not have received any better care and so appreciative for everyone from the office staff to the visiting clinicians. We have been able to keep my parents at home and improve their quality of life with the help of Baton Rouge General Home Health.

Verified Google review
Rebecca Langlois

Rebecca Langlois

My family has received care from Baton Rouge General Home Health for many years. Both my parents have had home health nurses, occupational therapy, physical therapy, speech therapy and wound care. I cannot say enough about the great care my parents have received. EVERYONE that has cared for both of my parents have been knowledgeable. But most of all they have treated my parents as if they are their own. Their nurse has even called their doctors when anything of concern arose. I would 100% recommend Baton Rouge General Home Health to any and all of those I care about.

Verified Google review
Hamilton Carrier

Hamilton Carrier

Very professional and friendly staff and compassionate care in time of need!

Verified Google review
Jacqueline Howard

Jacqueline Howard

Very disappointed with the lack of professionalism in regard to patient care. They were frequently late if they showed up at all. Excuses were made and little care was achieved. If you are truly trying to get help with physical or occupational therapy, you Need to Look Elsewhere!!! JCH

Verified Google review

Reviews from Google Places for BATON ROUGE GENERAL HOME HEALTH. These are real experiences shared by families and patients.