CYPRESS HOME HEALTH

baton rouge, LAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1986

Key Information

Years in Operation

40

Location & Directions

Address

3050 TEDDY DRIVE

BATON ROUGE, LA

Service Area

This agency serves patients in BATON ROUGE and surrounding areas in LA.

Patient Satisfaction

3/5
Would Recommend:79%
Rate 9-10:81%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.82% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

94% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
79%
Rated 9 or 10 (Excellent)
81%
Team Gave Professional Care
90%
Team Communicated Well
90%
Discussed Medicines & Safety
75%
Completed Surveys
80
13% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.4%
Flu Vaccination Rate69.2%
Improvement in Walking/Mobility90.7%
Improvement in Bathing93.2%
Improvement in Managing Medications93.7%
Improvement in Getting In/Out of Bed90.4%
Improvement in Breathing90.5%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score48.6%
Health Info Transfer to Provider48.4%
Health Info Transfer to Patient64.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.4
10 reviews
Nicholas Hansel

Nicholas Hansel

This place needs to be thoroughly investigated. The St. Bernard New Orleans facility is disgusting and inhumane. My father-in-law was admitted here and received no care. There was no “physical rehab”. The “nurses” let him sit in his urine for hours. These people should be shut down.

Verified Google review
Kimberly Diep

Kimberly Diep

No written review provided

Verified Google review
Ronnie & Cara Pourciau

Ronnie & Cara Pourciau

I would not recommend this home health! Keep looking and find someone else that can meet your needs and be there for you! Had several problems with them, they always kinda played a blame game, did not follow through with things requested or needed, never knew answers to anything they would always have to get back with you, would talk to them about things and then the next time you talk to them they never remember speaking to you before, customer service is terrible to say the least! They don’t care! The aide was top notch, I give it to her!

Verified Google review
Shelita Jones Davis

Shelita Jones Davis

Cypress was awesome and nurse we had was extremely knowledgeable of everything my husband was going through. I truly miss them.

Verified Google review
Jeanell Isaac

Jeanell Isaac

I was transferred 3 times and asked the same questions. The 3rd time they told me to hold on and I told them "this is not going to work". They clearly lack organization.

Verified Google review

Reviews from Google Places for CYPRESS HOME HEALTH. These are real experiences shared by families and patients.

CYPRESS HOME HEALTH - Home Health Agency in Baton Rouge, Louisiana