CONCERNED CARE HOME HEALTH, INC

covington, LAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1972

Key Information

Years in Operation

54

Location & Directions

Address

125 NORTH THEARD STREET, SUITE C

COVINGTON, LA

Service Area

This agency serves patients in COVINGTON and surrounding areas in LA.

Patient Satisfaction

3/5
Would Recommend:72%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.12% falls with injury

Low rate of falls with injury

Better than average

81% improved in mobility

Based on patient outcomes

Better than average

81% improved in mobility

Based on patient outcomes

Better than average

84% improved in bathing

Based on patient outcomes

Better than average

84% improved managing meds

Based on patient outcomes

Better than average

87% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
72%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
87%
Team Communicated Well
87%
Discussed Medicines & Safety
72%
Completed Surveys
114
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate81.1%
Improvement in Walking/Mobility80.6%
Improvement in Bathing84.0%
Improvement in Managing Medications83.5%
Improvement in Getting In/Out of Bed86.0%
Improvement in Breathing87.1%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.1%

Lower is better

Discharge Function Score51.7%
Health Info Transfer to Provider94.9%
Health Info Transfer to Patient88.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.9
7 reviews
Melissa Payne

Melissa Payne

I had nothing but great things to say about all of the care my mom received. I am sorry that I failed to turn in the survey that was sent to me... It got lost amongst the madness and I'm just now getting my head back together. I can't thank you all enough. I would recommend y'all to anyone going through these tough times. Y'all made things so much better for us all.

Verified Google review
ShanTel Lankford

ShanTel Lankford

Five stars is not a high enough rating for this company. The ladies that helped take care of my Mom in her final months were beyond amazing. Nikki, Alisha and Melissa went above and beyond there jobs to help in every way possible. The owner of this company even offered help when it was needed. This is by far the best company in Louisiana to take care of your sick loved ones. Thank you from the bottom of my heart. We love y’all.

Verified Google review
Clay

Clay

Tiffany G. is an amazing person, and patient advocate! We had her sit in on the meeting with my granny’s Skilled Nursing group. She was able to direct them in the perfect way so my granny was well taken care of. I felt like she was our lawyer lol. She knew what to say, what questions to ask, and give excellent advice in direction to take. I am beyond impressed with her and her thoughtfulness. She also went above and beyond, on her own dime, to provide food for my granny when she arrived home. I am speechless for that, and I’m moved to know we are in great hands with her leading our direction in care. I highly recommend this company based off her and the nurses that my granny came to love! They all have gone beyond their duties or roles within the company. The nurse came to my granny’s son’s funeral. Just blown away by their care! Thank y’all from the bottom of our hearts!

Verified Google review
Jay Jop

Jay Jop

Wow words can not describe how beautiful each and everyone is…This company is a family and they welcomed my uncle as a family..Rachel has a heart of gold as the nurse, I highly recommend her and Keefee as well. If your family needs home health or hospice company, please choose Concerned Care all the way…Wonderful experience

Verified Google review
Karen Larson

Karen Larson

Worst social worker I ever met; no volunteers; doesn't communicate well; seems short staffed. Husband ended up in hospital while under their care. Worse hospice group in the area.

Verified Google review

Reviews from Google Places for CONCERNED CARE HOME HEALTH, INC. These are real experiences shared by families and patients.