COMPLETE HOME HEALTH, INC.

lafayette, LAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1992

Key Information

Website

Not Available

Years in Operation

34

Location & Directions

Address

1753 BERTRAND DRIVE

LAFAYETTE, LA

Service Area

This agency serves patients in LAFAYETTE and surrounding areas in LA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

92% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
90%
Team Communicated Well
85%
Discussed Medicines & Safety
92%
Completed Surveys
22
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care91.9%
Flu Vaccination Rate22.2%
Falls with Major Injury0.0%

Lower is better

Health Info Transfer to Provider80.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.6
7 reviews
Yancy Dionne

Yancy Dionne

I only put 1 because I can't put 0 stars. Absolutely the WORST agency in Louisiana. The nurses are underpaid but the office staff can afford Range Rovers. They DON'T CARE about patients. They DON'T communicate. Most of the office staff are rude. The few remaining nurses willing to take the terrible pay are mostly incompetent.

Verified Google review
Patsy Monger

Patsy Monger

They cared for Destiny Paige for 13 years and now my ex husband. I had awesome nurses. Yes you get some bad ones sometimes but all I had to do was let them know that nurse was not good. With my child's condition of course we have to show them what works best for her. Every case is different. I had no problem showing them what works best for my child. They are human too and we must understand that.

Verified Google review
Kim Ashley

Kim Ashley

The staff is friendly. Payroll direct deposit every week. Love my clients

Verified Google review
Michelle

Michelle

Finally! I found a home health company who really cares and goes above and beyond to help us out. I would 100 % recommend them to anyone!

Verified Google review
Mike Ortego

Mike Ortego

You gotta take the good with the bad! Pros: Really good nurses once they are trained. Cons: Sometimes you get stuck without a nurse at last minute notice even if you had plans you are SOL. Also we have had to train many new nurses yet once we train them we don't usually see them again. Not very fair.

Verified Google review

Reviews from Google Places for COMPLETE HOME HEALTH, INC.. These are real experiences shared by families and patients.