SOUTHERN HOME HEALTH

lake charles, LAMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2000

Location & Directions

Address

3417 PATRICK STREET

LAKE CHARLES, LA

Service Area

This agency serves patients in LAKE CHARLES and surrounding areas in LA.

Patient Satisfaction

5/5
Would Recommend:84%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.1% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
92%
Team Communicated Well
91%
Discussed Medicines & Safety
90%
Completed Surveys
197
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate46.7%
Improvement in Walking/Mobility92.3%
Improvement in Bathing93.8%
Improvement in Managing Medications90.3%
Improvement in Getting In/Out of Bed92.1%
Improvement in Breathing94.1%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score69.7%
Health Info Transfer to Provider67.2%
Health Info Transfer to Patient97.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

1
1 review
Monika Leger

Monika Leger

Unless it’s Lauren … Jayme or Belinda… good luck getting someone to come out to help your loved one. The answering service they deal with does not take your matter seriously and takes FOREVER to answer and the ON CALL NURSES OMG … THEY DO NOT WANT TO COME OUT AND HELP. It’s very sad. I actually caught A TRIAGE NURSE laughing before the phone hung up today … my son’s catheter needs to be changed …HOW IS THAT FUNNY? which is the reason I decided to leave the review. Since when does the medical field take medical matters as a joke ? The urgency is definitely not there I can assure you of that unless you are dealing with the three people I named above. UPDATE WE GET TO THE HOSPITAL BECAUSE NO ONE REACHED OUT IN TIME ONLY TO FIND OUT THE LAST NURSE THAT CAME OUT DIDNT DO THE CATHETER RIGHT AND OVER FILLED HIS BALLOON THATS WHY HIS CATHETER WAS NOT DRAINING AND WHEN WE GOT HERE HE HAD 787 CC OF URINE IN HIM. IF THIS WOULD HAVE BACKED UP INTO MY SONS LIVER AND HOPEFULLY IT DIDNT IT WOULD BE CRITICAL.

Verified Google review

Reviews from Google Places for SOUTHERN HOME HEALTH. These are real experiences shared by families and patients.