ELARA CARING

metairie, LAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1993

Key Information

Years in Operation

33

Location & Directions

Address

3901 HOUMA BLVD PLAZA STE 303C

METAIRIE, LA

Service Area

This agency serves patients in METAIRIE and surrounding areas in LA.

Patient Satisfaction

4/5
Would Recommend:75%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.48% falls with injury

Low rate of falls with injury

Better than average

98% improved in mobility

Based on patient outcomes

Better than average

98% improved in mobility

Based on patient outcomes

Better than average

98% improved in bathing

Based on patient outcomes

Better than average

96% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
75%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
91%
Team Communicated Well
90%
Discussed Medicines & Safety
84%
Completed Surveys
79
16% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate73.7%
Improvement in Walking/Mobility98.4%
Improvement in Bathing97.8%
Improvement in Managing Medications95.9%
Improvement in Getting In/Out of Bed98.0%
Improvement in Breathing94.4%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score78.7%
Health Info Transfer to Provider85.8%
Health Info Transfer to Patient83.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
6 reviews
gNawlins Nee'

gNawlins Nee'

Very courteous and professional staff. Family felt comfortable with level of care given.

Verified Google review
Sheila Lee

Sheila Lee

No written review provided

Verified Google review
Ingrid Helgeson

Ingrid Helgeson

Great Nurses, highly recommend

Verified Google review
Sonia Katsoulis

Sonia Katsoulis

No written review provided

Verified Google review
Lisa G

Lisa G

I have an 86 year old bedridden mother who have home health services provided by Elara home health care in Metairie Louisiana. DO NOT USE THIS COMPANY AT ALL!!!!!!. The nurses they have for drawing blood do not know what they’re doing, they make several attempts to draw blood and sometimes cannot get it at all So they send a second nurse to come but they all don’t know what they’re doing. They’re also very slow with getting test results sent over to the doctor every test my mom have had I had to keep calling them to send results to the doctor because doctor never get it in a timely matter. They inserted a catheter 2 times incorrectly and ultimately my mother had to be rushed to the emergency room because Elara discharged her without correcting the problem caused by them. She also caught a urine infection from this. If u don’t want your loved one to experience a serious medical issue or receive poor quality services don’t use Elara. U will regret it . The only reason they have one star is because I can’t post it with zero stars. They are definitely a ZERO!!!!!!!

Verified Google review

Reviews from Google Places for ELARA CARING. These are real experiences shared by families and patients.