OCHSNER HOME HEALTH OF NEW ORLEANS

metairie, LAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1987

Location & Directions

Address

3500 N CAUSEWAY BLVD, STE 220

METAIRIE, LA

Service Area

This agency serves patients in METAIRIE and surrounding areas in LA.

Patient Satisfaction

3/5
Would Recommend:78%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.52% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
89%
Team Communicated Well
84%
Discussed Medicines & Safety
83%
Completed Surveys
626
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate50.0%
Improvement in Walking/Mobility89.2%
Improvement in Bathing89.8%
Improvement in Managing Medications86.8%
Improvement in Getting In/Out of Bed89.3%
Improvement in Breathing91.7%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score61.4%
Health Info Transfer to Provider73.5%
Health Info Transfer to Patient83.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.3
6 reviews
Gary Crockett

Gary Crockett

This is the worst experience I’ve ever had with any medical service. The first person came out with the tennis skirt and sneakers, very unprofessional. This second person in the nurse came out and said that I refuse to give her my discharge information which she had from the beginning, so there’s a lack of integrity as well as horrible care. I would find another facility other than this facility no matter what And as you see my review is not an anomaly.

Verified Google review
M Lichtenstein

M Lichtenstein

I have had years of ohh every experience has been pleasant , my nurse for my area Toni thru the years starting in 2020 has been nothing but professional. Recently I was released on a Friday from a skilled nursing facility. The discharge on a Friday was so unprofessional orders for every aspect was not given. If it wasnt for ohh , Connie was lead nurse( supervisor on call) that weekend, nothing would have been done . She worked all weekend on my case and into the week to make sure I was made whole.. I cannot thank Connie enough for what she did for me and ohh for the continued service.

Verified Google review
Joy Reynolds

Joy Reynolds

My mother has had OHH for the last 6 months and its been nothing but trouble from the start. No one came to see her for 3 weeks, her wound care has been hit or miss, they didn't have the proper supplies for her wound and then when they ordered it it was ridiculously expensive. Multiple calls and aggravations later she fired them and got another company. I don't recommend OHH for any senior citizen.

Verified Google review
Gwyn Helton

Gwyn Helton

Ochsner Home Health should be ashamed of themselves. Their prices are practically highway robbery. Don’t buy from them. Check online and you will save 75%.

Verified Google review
Aaliyah Brisby

Aaliyah Brisby

Receptionist is very rude.. Quick to cut you off before you can get a question out & hang up before you can ask another question.. Huffing and puffing while I was asking a question.

Verified Google review

Reviews from Google Places for OCHSNER HOME HEALTH OF NEW ORLEANS. These are real experiences shared by families and patients.