PROFESSIONAL HH SERVICES OF NATCHITOCHES

natchitoches, LAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1969

Key Information

Years in Operation

57

Location & Directions

Address

135 EAST FIFTH ST.

NATCHITOCHES, LA

Service Area

This agency serves patients in NATCHITOCHES and surrounding areas in LA.

Quality Highlights

Based on CMS quality data

1.99% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

92% improved managing meds

Based on patient outcomes

Better than average

88% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
85%
Rated 9 or 10 (Excellent)
94%
Team Gave Professional Care
86%
Team Communicated Well
83%
Discussed Medicines & Safety
87%
Completed Surveys
32
28% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate64.2%
Improvement in Walking/Mobility89.0%
Improvement in Bathing93.2%
Improvement in Managing Medications91.6%
Improvement in Getting In/Out of Bed88.6%
Improvement in Breathing88.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury2.0%

Lower is better

Discharge Function Score42.3%
Health Info Transfer to Provider85.7%
Health Info Transfer to Patient81.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.5
2 reviews
Donna Lugo

Donna Lugo

My mother fell and it really deliberated her because of her age. Professional home health was prescribed for her physical therapy to get her back on her feet. Mike and Connie to the rescue!! Mike provided a great assessment regime to get my mom back on her feet, and Connie OMG! The best in her field for compassion, preserverance to push my mom where she needed to be, knowledgeable in her trade, and an all around a genuine caring person. Love her! The entire team are so supporting and helpful, thank you all!!

Verified Google review
Kim Turner

Kim Turner

Unfortunately my experience with Professional Home Health Services was less than exemplary. After speaking with the Director of this facility, she left me with the distinct impression that not only was the care of my father not high on her list but she could care less. After one visit in which they relied on a confused old man with diagnosed dementia to turn down care, he was summarily dismissed, even after my repeated attempts to inform them of his mental status. I was advised to have another consult placed before they would consider an evaluation in a manner that seemed less than caring.

Verified Google review

Reviews from Google Places for PROFESSIONAL HH SERVICES OF NATCHITOCHES. These are real experiences shared by families and patients.