WEST CARROLL MEM. HOSPITAL HOME

oak grove, LAMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1984

Key Information

Years in Operation

42

Location & Directions

Address

110 NORTH FRONT STREET

OAK GROVE, LA

Service Area

This agency serves patients in OAK GROVE and surrounding areas in LA.

Patient Satisfaction

5/5
Would Recommend:91%
Rate 9-10:95%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.82% falls with injury

Low rate of falls with injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

85% improved in bathing

Based on patient outcomes

Better than average

96% improved managing meds

Based on patient outcomes

Better than average

84% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
91%
Rated 9 or 10 (Excellent)
95%
Team Gave Professional Care
94%
Team Communicated Well
91%
Discussed Medicines & Safety
86%
Completed Surveys
100
27% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.4%
Flu Vaccination Rate49.2%
Improvement in Walking/Mobility90.3%
Improvement in Bathing84.8%
Improvement in Managing Medications95.6%
Improvement in Getting In/Out of Bed88.0%
Improvement in Breathing84.2%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score79.3%
Health Info Transfer to Provider100.0%
Health Info Transfer to Patient73.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.4
22 reviews
Jim Dupree

Jim Dupree

Personable and kind staff. Clean facilities. No hospital is a vacation spot, but the staff made our visit as comfortable as possible.

Verified Google review
Stephanie

Stephanie

Ms Charlotte was the best, 90% of the aides were good they just overworked and underpaid, the therapy people were good and that's all. But I wouldn't put no one i love in this place.

Verified Google review
Ashley Collier

Ashley Collier

Denied my BLEEDING 11 month old care saying it was because I wasn’t present. I work out of state and my mother has temporary guardianship. This is unbelievable!

Verified Google review
Atma Sankofa

Atma Sankofa

There no way you ask a patient how their pain are leaving the hospital and never not ones ask that to you oŕ ran any test to see what's wrong. CLOSÈ DOŴN PLEASE

Verified Google review
Kathy LeBeau

Kathy LeBeau

I was recently admitted and stayed two nights under George Fakhre’s care. I could not have ask for better care. Dr. Fakhre goes above and beyond. The whole staff was wonderful. I really appreciate the care I received.

Verified Google review

Reviews from Google Places for WEST CARROLL MEM. HOSPITAL HOME. These are real experiences shared by families and patients.