CENTERWELL HOME HEALTH

west monroe, LAMedicare Certified
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Verified Information

Medicare Certified agency provider

GOVERNMENT OPERATED ownership

Certified since 1989

Location & Directions

Address

5955 CYPRESS STREET , UNIT C AND D

WEST MONROE, LA

Service Area

This agency serves patients in WEST MONROE and surrounding areas in LA.

Patient Satisfaction

4/5
Would Recommend:77%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.3% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

88% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
77%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
92%
Team Communicated Well
91%
Discussed Medicines & Safety
84%
Completed Surveys
59
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.7%
Flu Vaccination Rate43.8%
Improvement in Walking/Mobility90.7%
Improvement in Bathing88.0%
Improvement in Managing Medications88.3%
Improvement in Getting In/Out of Bed89.0%
Improvement in Breathing91.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.3%

Lower is better

Discharge Function Score73.3%
Health Info Transfer to Provider77.1%
Health Info Transfer to Patient98.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
9 reviews
Mike Thompson

Mike Thompson

Received excellent care and concern from Centerwell! Very good nursing care! Highly recommend!

Verified Google review
Catherine Weiland

Catherine Weiland

The Ladies with CenterWell Home Health were great! Very caring and attentive to my mother's needs. Thank you!

Verified Google review
Janis Worley

Janis Worley

Every nurse, therapist, and aid that has been sent to our home as been so great, compassionate, and a real blessing to both Larry and myself

Verified Google review
M L

M L

The PT and PTA were great to work with and very friendly. The only reason I didn’t give 5 stars is because I feel as though nobody kept you informed. I have worked in HH in the office in the past and our PT, CNA and Nurses all had a steady schedule. They went to the same patient each week and around the same time each day. I know and understand that isn’t always possible to do in the business but close to a fixed schedule normally is doable. I didn’t know what days or times I would be visited until about 20 or 30 minutes before my session. I write all of this to say that more consistency would go far plus get 5 stars instead of 4. The PT that I received was very much appreciated though and was top notch.

Verified Google review
Vanetta D. Gardner

Vanetta D. Gardner

I would like to give a MAJOR SHOUT OUT TO ALL OF THE AMAZING STAFF. IF IT WAS NOT FOR THE LOVE AND CARE THAT YOU HAVE SHOWN MY FATHER, MY HERO...I WOULD NOT HAVE BEEN ABLE TO SLEEP AT NIGHT. YALL HAVE BEEN A GOD SENT... A SPECIAL SHOUT OUT TO CYNTHIA!!!!! From The Family of Luther Burrell...I love you guys...Vanetta Rainey

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.