CENTERWELL HOME HEALTH

bangor, MEMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1994

Location & Directions

Address

396 GRIFFIN ROAD, UNIT 201

BANGOR, ME

Service Area

This agency serves patients in BANGOR and surrounding areas in ME.

Patient Satisfaction

5/5
Would Recommend:83%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.52% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

92% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
83%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
92%
Team Communicated Well
89%
Discussed Medicines & Safety
86%
Completed Surveys
249
30% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate83.0%
Improvement in Walking/Mobility93.5%
Improvement in Bathing93.7%
Improvement in Managing Medications92.4%
Improvement in Getting In/Out of Bed93.2%
Improvement in Breathing90.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.5%

Lower is better

Discharge Function Score75.5%
Health Info Transfer to Provider97.7%
Health Info Transfer to Patient98.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
19 reviews
Ray Stephens

Ray Stephens

Erika from the Bangor office was a fantastic PT!!! Within 3 weeks of a total knee replacement I was reaching close to 110 degrees knee bend and able to ride a stationary bike. I looked forward to each visit as she encouraged me to push for more bend and lead me through the process of strengthening. I'm thrilled with the progress I'm making and I credit Erika for being knowledgeable, helpful, and reassuring every visit! Thanks very much for having such wonderful folks in the field!

Verified Google review
Jodie Hutchinson

Jodie Hutchinson

My physical therapist, Adam, is awesome. He comes to my home when it is convenient for me. I would recommend him to anyone. Monica is also very pleasant

Verified Google review
mary gregor

mary gregor

No complaints particularly enjoyed Nancy, my “speech therapist”. She did a lot more than speech! If I had any suggestions at all it would be to have a “talk therapist” on board. Nancy was always willing to listen.

Verified Google review
Richard Kepner

Richard Kepner

I have a nurse coming and occupational therapy along with physical therapy. Everyone has been amazing people they are caring and very friendly along with being genuine and supportive in every aspect of my recovery. I could not have asked for a better team. They made you feel more like a patient than a paycheck!!

Verified Google review
Barbara Eaton

Barbara Eaton

The PT and OT therapists that came to see my mom after hip surgery were phenomenal! They were kind, encouraging, patient, and so helpful in helping us understand what my mom needed. Kristen and Katie are the absolute best!

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.