ANDWELL HEALTH PARTNERS

lewiston, MEMedicare Certified
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Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1967

Location & Directions

Address

15 STRAWBERRY AVENUE

LEWISTON, ME

Service Area

This agency serves patients in LEWISTON and surrounding areas in ME.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.81% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
91%
Team Communicated Well
87%
Discussed Medicines & Safety
83%
Completed Surveys
492
30% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.5%
Flu Vaccination Rate72.9%
Improvement in Walking/Mobility92.4%
Improvement in Bathing93.2%
Improvement in Managing Medications92.5%
Improvement in Getting In/Out of Bed93.9%
Improvement in Breathing90.6%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score82.9%
Health Info Transfer to Provider91.5%
Health Info Transfer to Patient99.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.5
28 reviews
Elisha Perez

Elisha Perez

My uncle was on Andwell’s service for two weeks, in those two weeks my uncle felt supported and loved from the beginning. His nurse Megan listened to him and honored his wishes. Amy our social worker was kind and comforting. As a hospice nurse myself, I was able to be the niece and help care for my uncle as a niece. When we weren’t able to manage his symptoms at home, the on call nurse Keith came right over and got my uncle moved to the hospice house within an hour. Dianne the nurse at the house was so kind and comforting. My uncle passed within two hours of being at the hospice house, he was comfortable surrounded by love when he passed. Our family will forever be grateful to Andwell and their care.

Verified Google review
Erik Tiner

Erik Tiner

Dad was a recent patient of Andwell receiving hospice care at home. As a funeral director I deal a lot with the hospice nurses and hospice houses and understand how amazing you folks are. I have mentioned to many people to consider hospice at times. Dealing directly with it on a personal side this time I needed to say thank you. It was the most amazing, calming, caring, loving experience I could have had. From the first call in to get information the lady answering was warming. Ryan in the hospice area answered all my questions and made me feel comfortable. The intake nurse was great, Jasmine dad’s nurse that I meet with so sweet and caring. Making sure she explained everything in a realistic way but also so soothing. When we needed supplies like a hospital bed and Hoya lift it blew me away when they where delivered the very next day in some cases less the 12 hours. Having the Andwell team involved was expected to be wonderful but my expectations were far bypassed by light years. I can not explain the thanks my family and I have for Andwell. Also it starts at the top so thank you to all the incredible people that make this happen.

Verified Google review
Kip Elliott

Kip Elliott

The people here are nothing short of amazing. We could never have navigated the care for my 89 year old father-in-law. They were incredibly caring and professional. Kim, Suzanne, Laura, Pam, Elissa, and many others were incredible. Thank you and God bless.

Verified Google review
Phat Dad

Phat Dad

Worst healthcare experience I have ever experienced. I am 1/1/2 weeks post spine surgery and I have no in home follow up care. All this because of a missing PCP signature. My PCP had nothing to do with my emergency care and cannot provide info to these people. I guess I will teach myself to walk again like I did when I was a toddler. I now see Why Andwell changes it's name, to escape it's negative tracks.

Verified Google review
Ethan Duckett

Ethan Duckett

My great-aunt in Maine, has tried to contact you guys, for home health aid. Absolutely no calls, or messages. Do Better.

Verified Google review

Reviews from Google Places for ANDWELL HEALTH PARTNERS. These are real experiences shared by families and patients.