OAK CREST VILLAGE, INC.

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Betty Boop

The amount of money the seniors are charged is ridiculous! The restaurants serve Low quality food that taste terrible, sometimes it takes forever to be served. Some apartments are infested with mice! There was an elevator that was down for almost a year!! Then taken out of service again only to install a new floor. The doors in the common areas need weather stripping and door sweeps. Management/ maintenance is laxed. The Management really needs to do better!

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Kelly Ann Richmond

This place is horrible. Someone there stole both of my grandmother’s expensive diamond rings. I’m disgusted. Update: the rings were found/returned. I haven’t really been given a solid truth yet. So I’ll go from 1star to 3 for now…. I’m dropping it back down to a 1 because as of today Justin the director has manipulated my grandmother who has dementia into banning me from calling or visiting her!!! He thinks it’s logical that after over four decades of existence while in a more progressive state of dementia to get her to agree to prevent me from seeing her. He believes it’s logical for a 98 year old diagnosed with dementia who has two people with power of attorney over her is within her mental facilities to agree to that. Form many decades I’ve gotten along with my grandmother just fine. I was her favorite so what are these people doing and thinking over here?!! It’s absolutely sick and inhumane when you don’t know how much time a person has left. I demand for this place to correct the matter immediately.

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CASEY ANTON

Oak Crest has provided a new lease on life for many of the residents, including me! I am much more active and have made many new friendships since moving to Oak Crest. There are not enough hours in the day to do everything I'd like to do here at OCV. I am so grateful I moved in while young enough (68) to enjoy the activities. My grown children have said my move to Oak Crest is one of the best gifts I have given them. They no longer have to worry about my safety, and can actually sit and visit with me now that I no longer need help with home maintenance! Do yourself a favor --if you are 60 or older, you should check out OCV.

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sandra sauer

My daughter had her wedding in the Garden Room and the reception in Erickson Hall - January 2023. Lauren, Corrine and the team did a fabulous job! The day went so smoothly and we didn’t have to worry about anything! The girls had a whole room to “get ready” in and the guys had “another room.” The wedding was beautiful and the reception was fun with good, hot food (or so they tell me- since I’m whole food plant based I usually bring my own food.) They do make accommodations for GF folks. We couldn’t have asked for a better day with no worries! And it didn’t break the bank!

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Susan F.

Helped Mom and Dad move here in 2020 because they were so isolated at their last place during the pandemic. Oak Crest did not lock down independent living residents -- because, I guess, residents basically own their homes and, after all, what is independent living if you're locked in your apartment? Here's what we have learned so far: 1. Our interactions with staff have been 95 percent over-the-top positive. Any time I call about something, someone cares enough to help. There are so many kind, helpful people here -- just not enough people overall. Like everyplace else, Oak Crest is suffering from staffing issues. 2. We had pretty unsatisfactory experiences with their home care agency and will look elsewhere should we need that again. 3. We find their insurance and medical care to be satisfactory for independent living; not so much in the care center. We should have had hospice, comforting medication and a more peaceful ending for my father, who passed away there. There needs to be a better communication system for family members and caretakers. Unfortunately, poor end-of-life care seems to be the rule, not the exception, in our great country. 4. Renovations and upgrades are ongoing, and the restaurant options are almost overwhelming. There's some really good food, some not so good, which is to be expected when feeding so many every day. Overall, it's a very nice place. Institutional looking from the outside, but modern, nicely designed and well kept on the inside. 5. Memory care seems like a good option for those with memory issues short of full-blown dementia. Lots of care and programs. 6. Yes, we know that when the time comes to get that deposit back, they are going to hold on to every little bit they can for as long as they can. In the meantime, we feel like Mom is safe and has easy access to the services she needs and activities she enjoys. We just hope she remains in independent living for the rest of her life.