VNA OF MARYLAND- EASTON

easton, MDMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1996

Key Information

Location & Directions

Address

29516 CANVASBACK DRIVE, STE 100

EASTON, MD

Service Area

This agency serves patients in EASTON and surrounding areas in MD.

Patient Satisfaction

3/5
Would Recommend:65%
Rate 9-10:78%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.55% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

96% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
65%
Rated 9 or 10 (Excellent)
78%
Team Gave Professional Care
86%
Team Communicated Well
82%
Discussed Medicines & Safety
75%
Completed Surveys
95
31% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care93.7%
Flu Vaccination Rate43.9%
Improvement in Walking/Mobility92.8%
Improvement in Bathing91.2%
Improvement in Managing Medications88.0%
Improvement in Getting In/Out of Bed93.2%
Improvement in Breathing96.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score81.8%
Health Info Transfer to Provider34.1%
Health Info Transfer to Patient93.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
6 reviews
Deirdre McIntyre

Deirdre McIntyre

Our family has had a very, very positive experience with the nurses and OTs, and Physical Therapists of VNA, Maryland. The communication to me, especially with me living out of state, and with the primary care provider have been beyond expectations. One of the nurses in particular really did some serious thinking about some of my mother's issues and solved a big one. She answered my off-the-wall and out of hours questions, did great and sensitive education on managing an illness, and made a huge difference in how I advocated for my mother. I really don't think she would have had the good outcome she did without VNA and these great nurses.

Verified Google review
Courtney Carroll

Courtney Carroll

No written review provided

Verified Google review
William Jones

William Jones

The team is amazing. Wonderful communication and outstanding care!

Verified Google review
Lisa Mays

Lisa Mays

We had a good experience here in our brief use of their services. The nurse in charge of my moms care Brooke was so caring and kind, and the OT and PT therapists were gentle and amazing. Thank you for taking such good care of my Mom before she passed.

Verified Google review
Kathy Jones

Kathy Jones

Absolutely the worst service. They simply stopped coming after the intake visit and one visit where I called for assistance. In that case no one would answer the phone and I had to track down the nurse myself. There were two calls to my husband's phone (he had a trach and could not talk - they were repeatedly told to call my phone) and no follow up. They were contacted twice by the insurance company and promised to call me. They did not. I called and spoke to a manager who promised to "investigate" and get back to me. That was several weeks ago. Thankfully my husband has fully recovered under my care. Do not use this company under any circumstances. They do not care about patients but I am sure collected payment from the insurance company.

Verified Google review

Reviews from Google Places for VNA OF MARYLAND- EASTON. These are real experiences shared by families and patients.