CHESAPEAKE - POTOMAC HOME HEALTH AGENCY, INC.

hughesville, MDMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1995

Key Information

Website

cphha.org

Years in Operation

31

Location & Directions

Address

7627 LEONARDTOWN ROAD

HUGHESVILLE, MD

Service Area

This agency serves patients in HUGHESVILLE and surrounding areas in MD.

Patient Satisfaction

4/5
Would Recommend:87%
Rate 9-10:91%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.84% falls with injury

Low rate of falls with injury

Better than average

78% improved in mobility

Based on patient outcomes

Better than average

78% improved in mobility

Based on patient outcomes

Better than average

82% improved in bathing

Based on patient outcomes

Better than average

80% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
87%
Rated 9 or 10 (Excellent)
91%
Team Gave Professional Care
92%
Team Communicated Well
90%
Discussed Medicines & Safety
88%
Completed Surveys
275
25% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.7%
Flu Vaccination Rate62.5%
Improvement in Walking/Mobility78.0%
Improvement in Bathing82.1%
Improvement in Managing Medications80.1%
Improvement in Getting In/Out of Bed84.7%
Improvement in Breathing90.9%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score78.4%
Health Info Transfer to Provider98.2%
Health Info Transfer to Patient98.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.3
7 reviews
Chris Hague

Chris Hague

These people are refusing to help my sister. Do not readmit. I've advised her to file complaints. Im also going to file one of my own after their nurse came into my home, called 911 for an overdose, and gave a septic paient with a heart rate of 150, narcan. Never touched her or took her temperature. Substandard care. Maryland's office of health care quality. I myself, a nurse of 39 years will file a complaint with Jacho.

Verified Google review
Thomas Plitt

Thomas Plitt

Best wound care I've ever received. Nurse kylee dose a wonderfully professional job. She is extremely pleasant and courteous, important for wound healing. On time every visit, answers all my questions and concerns. Just a wonderful person to chat with also, wonderful young lady! T.plitt.

Verified Google review
Tijwanna Phillips

Tijwanna Phillips

The leadership for this agency is poor. The services my mom received were determined by the nurse assigned. One nurse was racist, another rude. The best nurse performed her duties with efficiency and delicate care. When the agency tired of my high expectations for my mom's care, they decided they would discharge her as a patient in retaliation. It's hard finding caring and qualified individuals to care for loved ones. This agency should treat each family with dignity and respect despite their ethnic background, social economic background and their race. I would not recommend this agency to anyone.

Verified Google review
Michael Owens

Michael Owens

This Agency didn't do me any good. Long story Short I had Knee Replacement surgery and I had some Drainage of Blood Around the Knee Stiches! The on-call nurse seemed like he didn't want to come out see my Problem! It took them almost 2 hrs to respond after an initial phone call about the Problem! Your Receptionist on the phone after calling twice seemed confused about the Nurse not calling me back until I bugged them! This service after isn't really helpful as far as I'm concerned. I was shocked and mad about the serious lack of Concern and not getting in touch well before I had to text several x!!

Verified Google review
billy mcgee

billy mcgee

Excellent nursing service

Verified Google review

Reviews from Google Places for CHESAPEAKE - POTOMAC HOME HEALTH AGENCY, INC.. These are real experiences shared by families and patients.