PROFESSIONAL HEALTHCARE RESOURCES OF MARYLAND, INC.

kensington, MDMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2005

Key Information

Years in Operation

21

Location & Directions

Address

10605 CONCORD STREET, SUITE 309

KENSINGTON, MD

Service Area

This agency serves patients in KENSINGTON and surrounding areas in MD.

Patient Satisfaction

1/5
Would Recommend:47%
Rate 9-10:60%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.3% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

87% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
47%
Rated 9 or 10 (Excellent)
60%
Team Gave Professional Care
72%
Team Communicated Well
66%
Discussed Medicines & Safety
56%
Completed Surveys
71
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate78.5%
Improvement in Walking/Mobility89.2%
Improvement in Bathing87.4%
Improvement in Managing Medications89.3%
Improvement in Getting In/Out of Bed90.7%
Improvement in Breathing90.5%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.3%

Lower is better

Discharge Function Score73.9%
Health Info Transfer to Provider92.3%
Health Info Transfer to Patient90.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

1
1 review
Caberia Smith

Caberia Smith

This not the place to work with if you’re looking for professional care. The assigned nurse is suppose to visit the patient’s home every other day. You never know when they’re coming neither does the staff when you call in. When they do come, half the job is completed. No labors is done, no dressing is changed, in which it’s left for the next nurse.

Verified Google review

Reviews from Google Places for PROFESSIONAL HEALTHCARE RESOURCES OF MARYLAND, INC.. These are real experiences shared by families and patients.

PROFESSIONAL HEALTHCARE RESOURCES OF MARYLAND, INC. - Home Health Agency in Kensington, Maryland