TIDALHEALTH HOME CARE

salisbury, MDMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1983

Key Information

Years in Operation

43

Location & Directions

Address

1001 MOUNT HERMON ROAD, SUITE 200

SALISBURY, MD

Service Area

This agency serves patients in SALISBURY and surrounding areas in MD.

Patient Satisfaction

4/5
Would Recommend:79%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.67% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

88% improved in bathing

Based on patient outcomes

Better than average

85% improved managing meds

Based on patient outcomes

Better than average

89% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
79%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
90%
Team Communicated Well
88%
Discussed Medicines & Safety
84%
Completed Surveys
306
27% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.7%
Flu Vaccination Rate55.0%
Improvement in Walking/Mobility89.0%
Improvement in Bathing88.3%
Improvement in Managing Medications84.7%
Improvement in Getting In/Out of Bed89.4%
Improvement in Breathing89.1%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score76.1%
Health Info Transfer to Provider22.1%
Health Info Transfer to Patient84.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

1.3
12 reviews
Julia Roberts

Julia Roberts

This crazy lady has people towed when no one is even around after hours. and from the other reviews it looks like it happens ALOT. With a tow truck driver that is "contracted" to this one location what offers cash deals and no receipts?? Smells like a scam to me. She should be ashamed of how often shes doing this people! Very unprofessional, selfish and delusional lady.

Verified Google review
Alex Frederick

Alex Frederick

Awful. They have a tow truck that parks on Saturdays and waits for people to park for a moment then blocks you in. We walked in the establishment next door to ask for the wait time; we walk out and my 13 yr old son is in the vehicle, it's running and the driver had us pinned in. He did not care it was running nor there was a kid in the vehicle (13yr old mind you) and basically called me a bad parent. Said 200 cash and got no receipt nor who he worked for. Sounds like a scam. He was about to rack the vehicle up in park, as a prior mechanic he was willing to destroy my transmission and perpetrate kidnapping in the process. I have a disease and severe illness ontop of being pregnant, the stress put me in the emergency room. Thank you, as I say that with dripping sarcasm

Verified Google review
Benjamin

Benjamin

Allow me to help with their 1.6 stars. This business is exactly that. A business. They are in it for the money. They do not care about their patients they care about making money. But don't take my word for it... You find me the good reviews about this place. I wouldn't let them care for my dog much less a human family loved one. 0/10 stars. Would not recommend. Unprofessional. Unskilled. Unaware. Incompetent.

Verified Google review
AP G

AP G

Totally unprofessional and did courteous. I would not let them near any of my family members. Unless you want them uncared for

Verified Google review
Nicholas Resnick

Nicholas Resnick

Extremely unprofessional. Tried to tow at least 5 cars in their parking lot that doesn't have Adequate signage visible from the entrance to the parking lot resulting in everyone having to pay $225.00 ,cash only to a tow truck driver. The ladies working there then came out cussing at people and insulting people for making a simple mistake.

Verified Google review

Reviews from Google Places for TIDALHEALTH HOME CARE. These are real experiences shared by families and patients.