HOLY CROSS HOME CARE AND HOSPICE

silver spring, MDMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1968

Key Information

Years in Operation

58

Location & Directions

Address

10720 COLUMBIA PIKE SECOND FLOOR

SILVER SPRING, MD

Service Area

This agency serves patients in SILVER SPRING and surrounding areas in MD.

Patient Satisfaction

3/5
Would Recommend:66%
Rate 9-10:82%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.46% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

96% improved managing meds

Based on patient outcomes

Better than average

96% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
66%
Rated 9 or 10 (Excellent)
82%
Team Gave Professional Care
88%
Team Communicated Well
83%
Discussed Medicines & Safety
79%
Completed Surveys
181
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care94.5%
Flu Vaccination Rate71.4%
Improvement in Walking/Mobility92.9%
Improvement in Bathing94.6%
Improvement in Managing Medications95.7%
Improvement in Getting In/Out of Bed97.5%
Improvement in Breathing96.5%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score70.8%
Health Info Transfer to Provider80.4%
Health Info Transfer to Patient97.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
34 reviews
Rosie Waugh

Rosie Waugh

Rosa was a wonderful nurse to my husband and cared for him on a regular basis with weekly visits upon his return home from rehab after back surgery. She was professional, cheerful and knowledgeable. We appreciated everything she did for him!

Verified Google review
Sharon Edwards Kornely

Sharon Edwards Kornely

My 93-year old mother broke her hip in July. She had surgery to repair it the following day, but a person with servere dementia has trouble adapting. She knew she was in pain, but she couldn't remember why. She refused to try walking. After ten days in the hospital with few results, we chose hospice. Sally was able to go back home to her memory care apartment. Someone of the extensive team checked on her daily. Most were healthcare providers, but the crew included a social worker and a chaplain. They provided a hospital bed, medicine, wipes, undergarments, stick sponges the clean her teeth. as my mother's pain increased, so did the doses of pain medication recommended. Holy Cross Hospice helped steer my mother to a comfortable peace several weeks before she died. And they kept me informed online because our paths didn't always cross at the home

Verified Google review
Beverly Dodson

Beverly Dodson

On July 29, 2025, my mother began receiving in-home hospice services from Holy Cross Home Care and Hospice (“Hospice”). On the first day of her care, we were visited by a nurse administrator. She explained that the purpose of hospice care is to provide comfort and support to both my mother, our family and her caregiver. We were also informed that Hospice would provide all medications, medical equipment and supplies needed for her care. My mother’s Hospice team consisted of a physician, a social worker and nurses. Her care was exceptional. She received daily visits by the nurses and weekly visits by the social worker. Her team members were attentive, kind and demonstrated empathy and patience. As her family members/caregivers we were very appreciative of the team’s guidance, gentle reassurances and 24/7 availability which made us feel comfortable and confident throughout her care. There were a couple of times when we had to call in the middle of the night, to speak to a nurse, and the response was immediate. We never felt that we were alone. We are immensely grateful for the outstanding care our mother received. The staff at Holy Cross Home Care and Hospice are extraordinary individuals who embody the essence of healthcare excellence. Without hesitation, we recommend their services to others in need.

Verified Google review
Woody Hinkle

Woody Hinkle

I needed some home care after a bit of major back surgery and the nurses who came by from Holy Cross were all top-drawer. Every one. Clearly very knowledgeable, they genuinely cared about my well-bring and were patient and clear as they explained things to me. Nobody WANTS to need home care, but if you do these are the guys. I cannot recommend them highly enough.

Verified Google review
Cedrick Afanou

Cedrick Afanou

Nurse Rosa Sulca has been an exceptional Home Health nurse, consistently providing compassionate and attentive care. Her bubbly and upbeat personality makes each visit feel warm and encouraging, while her direct communication style ensures clarity and confidence in every aspect of treatment. Rosa’s genuine kindness and professionalism shine through in her interactions, and her dedication has made a meaningful difference in the healing process. Her ability to balance friendliness with efficiency truly sets her apart, and she continues to be a blessing on this recovery journey.

Verified Google review

Reviews from Google Places for HOLY CROSS HOME CARE AND HOSPICE. These are real experiences shared by families and patients.