HUMAN TOUCH HOME HEALTH OF MARYLAND, INC

silver spring, MDMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2017

Key Information

Years in Operation

9

Location & Directions

Address

2141 INDUSTRIAL PARKWAY, SUITE 207

SILVER SPRING, MD

Service Area

This agency serves patients in SILVER SPRING and surrounding areas in MD.

Patient Satisfaction

2/5
Would Recommend:59%
Rate 9-10:69%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.22% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
59%
Rated 9 or 10 (Excellent)
69%
Team Gave Professional Care
79%
Team Communicated Well
73%
Discussed Medicines & Safety
63%
Completed Surveys
210
15% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.0%
Flu Vaccination Rate83.2%
Improvement in Walking/Mobility88.3%
Improvement in Bathing90.0%
Improvement in Managing Medications89.8%
Improvement in Getting In/Out of Bed89.3%
Improvement in Breathing94.7%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.2%

Lower is better

Discharge Function Score69.9%
Health Info Transfer to Provider33.5%
Health Info Transfer to Patient75.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
39 reviews
D Parchen

D Parchen

I'M SO GRATEFUL FOR THIS AMAZING EXPERIENCE!! My Human Touch Home Health Agency physical therapist, Charles Anazco, is literally a LIFE CHANGER! He was highly knowledgeable, personable, compassionate, and patient. Charlie provided me with exercises tailored to my needs promoting optimal healing and mobility after my total knee replacement. He taught me how to perform exercises correctly, picking up on nuances to enhance my form. He texted me a link to the exercises accompanied by videos demonstrating each exercise. He worked with me to establish individual movement goals for the present and future. His dedication to helping me recover from my surgery has been incredible, and I can't thank him enough for getting me back on my feet (literally!). If you are fortunate enough to have him as your PT, YOU HAVE HIT THE JACKPOT!! 5 STARS isn't enough - I'd give him 1,000,000 stars if I could!

Verified Google review
Stephan Malinowski

Stephan Malinowski

Human Touch home health care has just the right touch. Charles ANAZCO’s professional experience is a major asset. Provides insights towards long term rehabilitation sustainability that enables successful physical recovery. I’m lucky to have benefited from his well rounded weeklong experience.

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Nathaniel Beagley

Nathaniel Beagley

I worked with Charles after my knee replacement surgery and I’m not exaggerating when I say this was one of the most positive medical experiences of my life! Extremely professional with an excellent ability to connect with a patient and work them through (both physically and mentally) what is an extremely painful set of necessary exercises. I also appreciated that he listened closely to my feedback on my progress and was able to adapt the treatment based on where I was that particular day. All in all, I strongly recommend him and this PT company.

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Iris Ho

Iris Ho

I recently had meningitis and was hospitalized for a while. Kaiser Permanente put me in touch with Human Touch for my post-hospitalization physical therapy. Hunan Touch is very thorough from start to finish, sending multiple nurses and technicians before I started the PT. Everyone that I encountered was very friendly and helpful - from Charles, Olu and Mary Esther to the physical therapist Charlie. They made me feel comfortable and heard. I found the whole PT experience extremely pleasant. Charlie was very patient and knowledgeable. My strength increased immediately after a couple of sessions. He gave me a lot of helpful advices that will help me get stronger after our sessions are over. I am grateful for all who have assisted me from Human Touch during my recovery.

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Richard Lundregan

Richard Lundregan

Had total knee replacement. Charlie, my Physical Therapist, is a real pro. He gets right into the best routines and explains everything very well. He’s also careful not to stretch beyond the limit. He’s very supportive in his feedback and is a good listener. It’s obvious he loves what he does, helping people like myself. Highly recommend .

Verified Google review

Reviews from Google Places for HUMAN TOUCH HOME HEALTH OF MARYLAND, INC. These are real experiences shared by families and patients.