BEYOND HEALTHCARE AGENCY, LLC

andover, MAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2011

Key Information

Years in Operation

15

Location & Directions

Address

10 NEW ENGLAND BUSINESS CENTER, SUITE 105

ANDOVER, MA

Service Area

This agency serves patients in ANDOVER and surrounding areas in MA.

Patient Satisfaction

4/5
Would Recommend:66%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

94% timely care start

Care started promptly after referral

Better than average

57% improved in mobility

Based on patient outcomes

57% improved in mobility

Based on patient outcomes

48% improved in bathing

Based on patient outcomes

51% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
66%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
87%
Team Communicated Well
84%
Discussed Medicines & Safety
91%
Completed Surveys
47
34% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care94.0%
Flu Vaccination Rate63.9%
Improvement in Walking/Mobility57.1%
Improvement in Bathing47.9%
Improvement in Managing Medications50.9%
Improvement in Getting In/Out of Bed48.0%
Improvement in Breathing49.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score29.3%
Health Info Transfer to Provider58.1%
Health Info Transfer to Patient70.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.8
10 reviews
Kral

Kral

Great care of my mom

Verified Google review
Yojabel santana

Yojabel santana

Awesome people to work with. Love the nurses how they care for their patients.

Verified Google review
Angeles Mejia

Angeles Mejia

If you want a great company, for your loves one this is the place, great nurses and caregivers. Staff are awesome.

Verified Google review
Omairy

Omairy

Great customer service! My grandparents Rafael and Amantina love their nurses. Melissa, Jonathan, katia, Kelly always put a smile on their face, and that makes all of our family very happy.

Verified Google review
Nena

Nena

This agency would be better if the people that work there actually know what they're doing. I had great nurses. Very disorganised people & very little communication skills. Communication is key.

Verified Google review

Reviews from Google Places for BEYOND HEALTHCARE AGENCY, LLC. These are real experiences shared by families and patients.