PATIENT CARE SOLUTIONS, LLC

danvers, MAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2014

Key Information

Years in Operation

12

Location & Directions

Address

430 MAPLE STREET

DANVERS, MA

Service Area

This agency serves patients in DANVERS and surrounding areas in MA.

Quality Highlights

Based on CMS quality data

0.09% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

100% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
51%
Team Gave Professional Care
83%
Team Communicated Well
76%
Discussed Medicines & Safety
78%
Completed Surveys
9
2% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate94.3%
Improvement in Walking/Mobility94.3%
Improvement in Bathing100.0%
Improvement in Managing Medications99.6%
Improvement in Getting In/Out of Bed91.5%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.1%

Lower is better

Discharge Function Score91.3%
Health Info Transfer to Provider98.1%
Health Info Transfer to Patient99.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.8
10 reviews
Felicia Stanley

Felicia Stanley

My son was injured in a car accident a little over a month ago. After several weeks in the hospital he was finally discharged from rehab on 9/20 with PCS assigned for home health. Discharge notes say they will follow up within 48 hours to schedule an appointment. It has been six days and we haven’t heard a word! I’ve been calling and leaving voicemails but no one calls me back. I finally get someone on the phone today who says she’ll reach out to the nurse and call me back. No call back! And now the voicemail is full. My son has open wounds and no bandages. He is in a wheelchair and needs an assessment because he needs multiple services in the home. I am extremely disappointed.

Verified Google review
Lloyd McCoubry

Lloyd McCoubry

PCS treats me and my needs well. Will, my hero, is awesome!! My driver today, Annie, made my complicated dress free. She is very sweet. 😁😁😁😁😁

Verified Google review
Maxwell Dede

Maxwell Dede

Top shelf Home Health care providers, they go above and beyond to provide exceptional care to their clients

Verified Google review
Gloria Aragon

Gloria Aragon

I would give -0 stars if i could Workers are rude, lazy, unprofessional and irresponsable. They don’t want to do their job, they cancel last minute and scam their patients … they only want to work 2 hours a week even though i have 10 hours a week so they’re stealing hours from their patients and get defensive if you say anything about it. They only want to help you with 1 thing meaning they won’t even finish that 1 hour a day Pretty sure that one of them was even falsifying my signature because you’re supposed to sign a sheet indicating they “completed” their job but they never ask me to sign anything Stay away

Verified Google review
Gerta Steinberg

Gerta Steinberg

I called this agency twice for a client receiving services. Both time I reached the receptionist and for one call I was quickly connected to a specialist. The second call she was on lunch break. It is rear, in my field to be connected to a person and not just a voicemail. I appreciate that.

Verified Google review

Reviews from Google Places for PATIENT CARE SOLUTIONS, LLC. These are real experiences shared by families and patients.

PATIENT CARE SOLUTIONS, LLC - Home Health Agency in Danvers, Massachusetts