VISITING NURSE ASSOCIATION OF BOSTON

dorchester, MAMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1966

Key Information

Years in Operation

60

Location & Directions

Address

150 MOUNT VERNON STREET, SUITE 2

DORCHESTER, MA

Service Area

This agency serves patients in DORCHESTER and surrounding areas in MA.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.89% falls with injury

Low rate of falls with injury

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

86% improved in bathing

Based on patient outcomes

Better than average

81% improved managing meds

Based on patient outcomes

Better than average

86% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
90%
Team Communicated Well
85%
Discussed Medicines & Safety
85%
Completed Surveys
329
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.5%
Flu Vaccination Rate63.8%
Improvement in Walking/Mobility82.6%
Improvement in Bathing86.4%
Improvement in Managing Medications81.5%
Improvement in Getting In/Out of Bed88.6%
Improvement in Breathing86.0%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score74.5%
Health Info Transfer to Provider45.6%
Health Info Transfer to Patient69.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.9
7 reviews
Thom Mulhern

Thom Mulhern

The visiting clinicians are great , 5 star !! The administrative staff is abysmal. Good luck getting a straight answer about when an RN/LPN is actually coming to visit. And good luck not having to wait all day and be told the visit wasn't even booked. And now again today, supposedly booked for wound care visit and I'm getting tossed from one dept to another to VM. No seems to know, or care, what they're doing.

Verified Google review
Greg French

Greg French

I had a knee replacement. No matter how routinely it rolls off the tongue, it's a traumatic event. Kathryn Huss and Joanna Donato each came to my house as visiting nurses and they were exemplary. They were each personable, professional and knowledgeable. They also predicted my timeline better than anyone else. They told me what to expect, what exercises to do and encouraged me to keep a positive outlook. I can't thank them enough! VNA CARE is highly recommended by me based on my experience. Thank you, Katy and Joanna!

Verified Google review
Kay Petrie

Kay Petrie

I had a nurse that started off really nice, and then after a couple of visits, she started showing up late, not communicating, and then got upset and stopped going to my mom's house and even got the service to terminate it. Once I asked her whether we can set an exact date and time. So I suggest you go with another company because there is no number to call to get in touch with somebody.

Verified Google review
Denise Cody

Denise Cody

I would not recommend Boston VNA to anyone that cares about their loved one. They are not reliable and do not care if family member is seen or not.

Verified Google review
Michelle Feliz-Rosario

Michelle Feliz-Rosario

Best Nurses In The Country Couldn't had recovered from womb surgery without them👍🏼

Verified Google review

Reviews from Google Places for VISITING NURSE ASSOCIATION OF BOSTON. These are real experiences shared by families and patients.