CAPUANO HOME HEALTH CARE INC
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1996
Key Information
Location & Directions
Service Area
This agency serves patients in EAST LONGMEADOW and surrounding areas in MA.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
2.23% falls with injury
Low rate of falls with injury
85% improved in bathing
Based on patient outcomes
72% improved in mobility
Based on patient outcomes
72% improved in mobility
Based on patient outcomes
66% improved managing meds
Based on patient outcomes
67% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Occupational Therapy
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Tony Holmes
My experience has been outstanding with this company. My elderly mother needed assistance and their care and professionalism with her has been excellent
Jacqueline Cedeño
They at times forget you exist but…
Michael O'Connor
My parents had in-home care provided by Capuano for 3+ years. They received both Skilled nursing and personal care nursing. Our family couldn’t be more pleased with the services provided. Consistent, Caring, Professional, Conscientious are a few words that come to mind. If we had an issue we always were able to call and speak to a supervisor, our voices were always listened to. Our two primary care givers became more like family than hired service professionals. High recommend!
THE JAMN FAM
I have a family member receiving services from them. Ive called several times to voice concerns and complaints about nurses they have sent over. I even had a personal conversation with the administrator yet nothing has changed. Went to the office in person and nobody came out to even see what was going on. Instead they took my phone number and never called back. I do not recommend this homecare company to anyone. There are many others out there I suggest you look elsewhere.
Reviews from Google Places for CAPUANO HOME HEALTH CARE INC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov