COMFORT PLUS CAREGIVERS LLC

east longmeadow, MAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2017

Key Information

Years in Operation

9

Location & Directions

Address

264 NORTH MAIN STREET, SUITE 7

EAST LONGMEADOW, MA

Service Area

This agency serves patients in EAST LONGMEADOW and surrounding areas in MA.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

98% improved in mobility

Based on patient outcomes

Better than average

98% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
90%
Team Communicated Well
85%
Discussed Medicines & Safety
85%
Completed Surveys
274
38% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care93.4%
Flu Vaccination Rate85.5%
Improvement in Walking/Mobility98.0%
Improvement in Bathing95.0%
Improvement in Managing Medications89.0%
Improvement in Getting In/Out of Bed92.4%
Improvement in Breathing90.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score81.7%
Health Info Transfer to Provider97.2%
Health Info Transfer to Patient93.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.1
18 reviews
Yael Hoffman

Yael Hoffman

The nurses came on their time non which was a comfortable time for me. They didn’t care if i was in a middle of dinner or in the bathroom. They didnt have necessary wound change material. For my after surgery wound care. And even if the called to let me know that they were coming there was a no show …than called with very bad reception and hard to understand. More noucense than help

Verified Google review
Israel Gonzalez

Israel Gonzalez

Comfort plus caregivers are the best. They have a nurse by the name of Gabriel. He is one awesome person. He does his job so well I will recommend this place to anyone. They also have a physical therapist by the name of Mike. He’s also a very, very good physical therapist, this place has the best employees ever. They’re very kind and care about you. Thank you very much comfort plus Gabriel thank you so much for caring. He is such a caring and loving person. God bless you.

Verified Google review
Theresa Shea

Theresa Shea

I cannot say enough wonderful things about Comfort Plus Caregivers. They have been attending to my mother since March of 2020 during the height of COVID. The staff treat my mom with such compassion and dignity. They are all highly trained and have such caring ways about them; they are true professionals! The relief I have gained since they have appeared into our lives is huge. From their nursing staff, wound care, and physical therapists. Their concern for her well-being has been greatly appreciated. An extra shout out to the referral team, Grace, Cathrine, and Nicolle.

Verified Google review
Hilda l Monet

Hilda l Monet

To comfort care plus . Recently my mom. Had service from your company. I cant complain about anything. The care was wonderful and professional was amazing. She had care from Nurse Chelsea and Victoria. They both did such wonderful job. It wasnt just a job to them . They care about there patient. They should have more Nurse like them. My mom was truly bless

Verified Google review
Margaree Robinson

Margaree Robinson

There were four wonderful ladies assigned to my husband after his surgery. Victoria, Grace, Christine, and Cynthia. Each one fulfilled their responsibility with excellent. I would gladly recommend your agency if an opportunity arise. Thanks for your service.

Verified Google review

Reviews from Google Places for COMFORT PLUS CAREGIVERS LLC. These are real experiences shared by families and patients.