SOUTHCOAST VISITING NURSE ASSOCIATION INC

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candice waitt

HAS ANYONE EVER DEALT PHYSICIAN'S ASSISTANT ROXANNE FEDETTE??? for the most part hospice has been great to my father especially the nurses I would've given more stars if the physicians assistant wasn't trying to turn him into a drooling vegetable with dilaudid even after refusing numerous times she continues to either increase it or convince him he needs to... I've never dealt with such an incompetent "medical professional" and do not understand why she has a license and is aloud to practice!!!

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Madison Leary

I firmly believe they use morphine as a weapon to get their patients out of their care sooner. How these people call themselves nurses and nurse practitioners is a disgrace to the profession. I worked in hospice myself and I am absolutely disgusted and shattered at the care my father received. All he wanted was help with the pharmacy issues and getting his medications on time. Hospice was supposed to help with that difficulty specifically alongside having people in the house to monitor him. He went from showering alone, talking for hours on end and spending time with family, happy and upbeat, to a ghost of a person. They took him off low dose tramadol that was working just fine the last few years and convinced him he needed the morphine instead. They took him off what was already working and proved to help him because they wanted him on that morphine full time. They kept upping the dose despite no complaints of more pain, they refused to keep my family in the loop of the changed medications and doses. They refused to call us and would call him directly knowing the state the morphine was putting him in. He was in a fog within weeks of them being in the home. You could feel how unsympathetic and over it they were. This company couldn’t be bothered. He became severely ill Saturday Feb 22 and couldn’t keep anything down. All he could do was vomit. They came out Sunday Feb 23 once in the morning and of course dosed him up with morphine, called it norovirus and took off. He was in such excruciating and agonizing pain with his stomach and they said he needed to wait it out and let it run its course. Sunday night the nurse on call Jocelyn showed not an ounce of empathy or care, returned phone calls over an hour later and excused her inability to hear on the phone because she was “with her kids and family” as my dad was sitting there dying. He couldn’t lay down, he couldn’t get a moment of peace in over 24 hours. She never came out to check on him despite my pleading that he couldn’t breathe and was in horrific pain. She told my sister to continue morphine and had not an ounce of sympathy for him. I realize now that he wasn’t sick, he was dying from whatever happened Saturday when he threw up that hard. His abdomen was so distended and rock hard. He was dead by 9 a.m. Monday morning. He suffered horrendously in their care and God I am so sorry I ever let them step foot in the door. My dad would be here today with his family if we rejected this care. If you want your family member to live and have peace until the end, avoid their care. Avoid these people like the plague they are. Believe the other families in these reviews. Don’t find out the hard way like my family now has. Southcoast Hospice cost my dad his life.

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mark whitney

I didn't have a long time with these very dedicated and professional people. About a month . They took such great care of my mother , on her last days with us . Can't express my thanks enough. , Sue, Lori, Pam and my mother's angel Jodie. My mother and Jodie shared a moment , they were both misty eyed , these people truly care and it shows from day one . My mom passed Sunday. They still reach out to ser how I'm doing . Truly blessed to have met these women

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Kalou Jaxx

I’ve had two experiences with this hospice and both were horrific. Both my parents died anything but peaceful in their care. I believe they over use morphine. My father was sick but stable and we just needed a little help taking care of him and having a plan in place for when his disease started to progress to last stage. He went from being able to do quite a bit of things on his own to groggy all the time, confused and sleeping all day a couple days after signing the paperwork. He had told them he didn’t want morphine he wasn’t in that much pain. He didn’t even want it in the house because of a bad experience with my mom and hospice. They convinced him to let them give it to him . He was dead about a week after he was in hospice care. I have no doubt if he hadn’t agreed to go on hospice he’d still be alive. I wish I’d never encouraged him to do so.

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Melissa Gonsalves

My family is very grateful for our hospice team that was with my mom for a short period of time. Our team was knowledgeable, caring and supportive. They quickly became part of our family. My mom was at the end stage of alzheimer's/ dementia. It was very comforting to know that my mom was being cared for by such compassionate woman. I would highly recommend to anyone I know in need of care VNA nurses and VNA hospice to care for themselves and their families. Thanks again.😇❤