CENTERWELL HOME HEALTH

fall river, MAMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1991

Location & Directions

Address

275 MARTINE STREET, SUITE 104

FALL RIVER, MA

Service Area

This agency serves patients in FALL RIVER and surrounding areas in MA.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.15% falls with injury

Low rate of falls with injury

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

96% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
89%
Team Communicated Well
89%
Discussed Medicines & Safety
82%
Completed Surveys
171
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate66.4%
Improvement in Walking/Mobility95.8%
Improvement in Bathing93.9%
Improvement in Managing Medications95.6%
Improvement in Getting In/Out of Bed96.3%
Improvement in Breathing94.2%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score79.4%
Health Info Transfer to Provider91.0%
Health Info Transfer to Patient92.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
11 reviews
Diane Landry

Diane Landry

Exceptional care given. Kind and courteous I highly recommend them for your in home care!

Verified Google review
Tom Loebl

Tom Loebl

Nurses do a great job. Presently have visits every other day and I'm satisfied

Verified Google review
Jerry Scruggs

Jerry Scruggs

In home staff is amazing. Office staff is great don't speak with them to often. In home staff is amazing with my mother. Make sure she is well and Comfortable

Verified Google review
paul rezendez

paul rezendez

I would like to apologize to the staff at the office on route 6 fall river ,especially the white female with long straight black hair for having to drive them to (I'm painting it as nice as I can) look out the windows and point n stare after their employee , latter described, asked " do I have to do that here" although it isn't pretty n the best situation I did need to empty my colonostomy bag ,as it was about to erupt n may further my health as I am in stage 4 colon cancer. I was not shocked or dismayed at the loud request of the employee but when I looked further I noticed it was a health care business. The mission statement by the company fails to align with its office employees and I was naive to think a company would employ ppl with the same values and morals n social grace. I do understand the ppl in the window getting a look at me n my struggling, I understand it's human nature to be inquisitive when , as I believe the employee with her loud question told the staff so I understand they would want to witness what they were told n I do applaud the older Grey hair gentlemen who assured me Noone in the company would treat or behave in that manner n I assumed it was because they worked in the health care field. I also understand the compulsion to protect and deny an employee would behave in a course manner , I assumed workers In a health care field and for a company that boasts about compassion would as forementioned hire employees that do not align with the values of the company. I know if anyone has read this far or consider the private for profit company to hire compassionate empathetic consummate professionals in the health care field, I sure did not come in contact with any employees there that hold themselves to a higher standard. The only positive I can address is a courteous good morning from the older Grey hair gentlemen but was very put off by his standoffishness (i think i invented a new word or my vocabulary and vernacular is not what it once was after the years of fighting Cancer has me down on the score cards n if I don't win it will be a draw at best) ok I'd like to plainly put it as this , white female with the straight black hair whom looked young healthy i hope as all I can do you do not have to suffer from any type of cancer n watch your children and family worry for you njust to throw another 2 cents in , its probably adding up to paper money by now, do better n treat ppl with dignity n respect

Verified Google review
Penny Simoes

Penny Simoes

My aunt was very pleased with her nurse on all visits

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.