ICK-ASSURANCE HOME HEALTH CARE INC

fitchburg, MAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2013

Key Information

Website

Not Available

Years in Operation

13

Location & Directions

Address

960 SOUTH ST FL 2

FITCHBURG, MA

Service Area

This agency serves patients in FITCHBURG and surrounding areas in MA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

95% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
100%
Rated 9 or 10 (Excellent)
100%
Team Gave Professional Care
99%
Team Communicated Well
98%
Discussed Medicines & Safety
83%
Completed Surveys
6
10% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.0%
Flu Vaccination Rate47.7%
Falls with Major Injury0.0%

Lower is better

Health Info Transfer to Provider82.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.3
3 reviews
Dawn Smith

Dawn Smith

The ABSOLUTELY WORST experience in home health care. No shows and no supplies???Lousy attempt at bandaging, with MY supplies! The one time they did show up, 4 hours late, couldn’t help me, again no supplies and severe lack of compassion. I wouldn’t let them work on my animals! I have reported this organization and told the surgeon, who recommended this ICK Organization, and the surgeon himself contacted ICK, he was appalled at their lack of professionalism.

Verified Google review
Antonio Campagna

Antonio Campagna

No written review provided

Verified Google review
Angela DeCarolis (Redrum)

Angela DeCarolis (Redrum)

No written review provided

Verified Google review

Reviews from Google Places for ICK-ASSURANCE HOME HEALTH CARE INC. These are real experiences shared by families and patients.