BAYADA HOME HEALTH CARE , INC

hyannis, MAMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1998

Location & Directions

Address

750 ATTUCKS LANE

HYANNIS, MA

Service Area

This agency serves patients in HYANNIS and surrounding areas in MA.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.85% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

86% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
89%
Team Communicated Well
85%
Discussed Medicines & Safety
82%
Completed Surveys
357
33% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care94.7%
Flu Vaccination Rate73.4%
Improvement in Walking/Mobility89.0%
Improvement in Bathing89.8%
Improvement in Managing Medications85.5%
Improvement in Getting In/Out of Bed89.2%
Improvement in Breathing91.0%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score84.8%
Health Info Transfer to Provider90.5%
Health Info Transfer to Patient97.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.8
9 reviews
Kaitlyn Gravelle

Kaitlyn Gravelle

I knew someone who this company worked for, back in 2015-2016. Kathy worked for them at one point, however, I certainly hope she's no longer working with this company. I survived the Victory Chapel Cult, which I left a review about. I'm grateful that I no longer live in the trap that is Cape Cod. I'm 37 years old, with CPTSD to boot. I'm grateful to still be alive, and still able to love and be loved, despite of everything I've endured and survived. Appreciate you.

Verified Google review
SUSAN M PACITTO

SUSAN M PACITTO

Several times I have had mediocre to terrible service from this organization. PT's, homemakers and even nurses have been less than satisfactory. The office staff is not up to par with WAS or other independent companies. They rarely follow up after appointments nor explain how the service hours work, which are really calculated in 'units'. One guy showed up a half hour early, whom I was promised for 2 HOURS of cleaning. He did a terrible job washing dishes, left dirty pots on the stove, hardly swept the floor, only rinsed the tub,, was bossy & rude while telling me where I should put my things, then rushed out after only 45 minutes without having me sign a thing. He never asked me one question which was suspicious. I had to do the dishes over again and the pots & pans myself. Those are the only chores I requested. I'm very disappointed by this company once again.

Verified Google review
Beach Lover

Beach Lover

Horrible dangerous scary place! Do not recommend!!! BEWARE! They leave home. doors open, lights left on all night , bucket of water on elderly persons walker so they can't use it, refrigerator door left open all food bad, clean clothes dropped on floor and left, garbage bags left on bedroom floor, tells person to walk alone on weekends when they can't and fall!!!! they laugh at complaints so don't bother just avoid and spread the word, contact corporate!

Verified Google review
Linda Santerre

Linda Santerre

The worst! The nurse my husband was assigned didn’t have adequate training and blamed anyone and anything rather than taking ownership for her own challenges. The Bayada supervisor, who never saw or evaluated the situation, “obtained a doctor’s order” which required my husband to go to the emergency room because of the Bayada’s nurse’s incompetency . The IV nurse at the hospital found nothing wrong and declared user error by the Bayada nurse. Our time, our inconvenience because of Bayada’s incompetence. Rather than assign a different nurse to the case, they dragged their feet and didn’t even call. When my husband called to check on the situation he was told that the same incompetent nurse would be returning to our house. If anyone suggests using this home nursing agency, ask for other options right away.

Verified Google review
Danielle Nicoll (Nurse Dani)

Danielle Nicoll (Nurse Dani)

The compassion, kindness, and quality of care that this company gives to th clients is absolute, heart warming perfection! Clients and staff alike, cared for like family. Inwould recommend this home care company to anyone seeking assistance for a loved one, or anyone Pursuing a career in the medical field.

Verified Google review

Reviews from Google Places for BAYADA HOME HEALTH CARE , INC. These are real experiences shared by families and patients.