SECURE HOME HEALTH CARE INC

hyde park, MAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2013

Key Information

Website

Not Available

Years in Operation

13

Location & Directions

Address

891 HYDE PARK AVENUE, 3RD FLOOR

HYDE PARK, MA

Service Area

This agency serves patients in HYDE PARK and surrounding areas in MA.

Quality Highlights

Based on CMS quality data

2.56% falls with injury

Low rate of falls with injury

Better than average

91% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
73%
Rated 9 or 10 (Excellent)
66%
Team Gave Professional Care
85%
Team Communicated Well
79%
Discussed Medicines & Safety
82%
Completed Surveys
36
27% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care91.5%
Flu Vaccination Rate56.5%
Falls with Major Injury2.6%

Lower is better

Health Info Transfer to Provider90.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.4
5 reviews
N D

N D

I've been trying to get services from this company for over a month they've been screwing me around I've been told several times over several weeks that somebody would call me just for NOBODY to EVER call me. Then it turns out they needed a referral filled out that nobody ever told me about and it wasn't until weeks later that they sent the referral to my doctor who then sent it back within a day and yet nothing and that was over 2 weeks ago. Nnobody's called me or followed up, and when I try to call them it goes straight to voicemail and the voicemail is full and when I call the main number on the website it just rings and I can't leave a voicemail because it's not set up like what the hell is wrong with this company? Their entire function is to provide services and if I can't even reach them to get the services I need then what use are they?? who runs a company like this a patient can't even leave a voicemail it's been months that I've been trying to get services for them and they've just been screwing around doing nothing not following through not helping me literally doing nothing so awesome and I can't even reach somebody to talk to.

Verified Google review
Lilliam Grullon

Lilliam Grullon

Very good.

Verified Google review
Belinda McILvaine

Belinda McILvaine

No written review provided

Verified Google review
abdihamid ali

abdihamid ali

No written review provided

Verified Google review
Donathan Smith

Donathan Smith

Secure Health Care has been a delightful to my father. His CNA aide Amanda, is a professional and compassionate young lady that has been giving my father the personal attention that he needs. My family is reprieved knowing that our father is being cared for by a professional care giver. The staff at Secure Home Care is also very approachable when ever we need to reach them. I would highly recommend them for any of your loved ones needs. For reference please feel free to email me us well. Thank you Donathan

Verified Google review

Reviews from Google Places for SECURE HOME HEALTH CARE INC. These are real experiences shared by families and patients.

SECURE HOME HEALTH CARE INC - Home Health Agency in Hyde Park, Massachusetts