ROYAL COMFORT HOME CARE INC is a Medicare-certified home health agency located in LAWRENCE, MA. CMS quality of patient care rating: 1.0 out of 5 stars. Google rating: 3.4 out of 5 from 5 reviews.

ROYAL COMFORT HOME CARE INC

lawrence, MAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2015

Key Information

Years in Operation

11

Location & Directions

Address

280 MERRIMACK STREET, SUITE 530

LAWRENCE, MA

Service Area

This agency serves patients in LAWRENCE and surrounding areas in MA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

62% improved in mobility

Based on patient outcomes

62% improved in mobility

Based on patient outcomes

57% improved in bathing

Based on patient outcomes

60% improved managing meds

Based on patient outcomes

74% improved in breathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
63%
Rated 9 or 10 (Excellent)
82%
Team Gave Professional Care
81%
Team Communicated Well
75%
Discussed Medicines & Safety
80%
Completed Surveys
33
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care66.1%
Flu Vaccination Rate81.1%
Improvement in Walking/Mobility62.0%
Improvement in Bathing56.5%
Improvement in Managing Medications59.8%
Improvement in Getting In/Out of Bed54.5%
Improvement in Breathing74.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score63.0%
Health Info Transfer to Provider94.7%
Health Info Transfer to Patient95.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.4
5 reviews
Lixxy Pérez

Lixxy Pérez

They are incompetent, unprofessional, and learning the trade as they go.

Verified Google review
Dolores Susana

Dolores Susana

Royal comfort is a good agency where they provided good care to the patients.

Verified Google review
Chris S.

Chris S.

Visiting nurses unable to communicate fluently with clients, and unable to provide timely care.

Verified Google review
Samuel Muriithi

Samuel Muriithi

No written review provided

Verified Google review
doris clausell

doris clausell

No written review provided

Verified Google review

Reviews from Google Places for ROYAL COMFORT HOME CARE INC. These are real experiences shared by families and patients.

ROYAL COMFORT HOME CARE INC — Home Health Agency in LAWRENCE, MA