METROWEST HOMECARE AND HOSPICE, AN AMEDISYS COMPANY

marlborough, MAMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1966

Location & Directions

Address

200 NICKERSON ROAD, SUITE #103

MARLBOROUGH, MA

Service Area

This agency serves patients in MARLBOROUGH and surrounding areas in MA.

Patient Satisfaction

4/5
Would Recommend:77%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.94% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
77%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
90%
Team Communicated Well
88%
Discussed Medicines & Safety
81%
Completed Surveys
373
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate70.0%
Improvement in Walking/Mobility91.4%
Improvement in Bathing92.2%
Improvement in Managing Medications89.3%
Improvement in Getting In/Out of Bed94.4%
Improvement in Breathing94.8%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score83.8%
Health Info Transfer to Provider70.1%
Health Info Transfer to Patient84.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
57 reviews
Mary Ann Figueroa

Mary Ann Figueroa

I recently received at-home physical therapy after a total hip replacement, and I’m so grateful for the care I received — especially from my therapist, Ed. He was professional and very knowledgeable, but also patient and encouraging. Ed explained each exercise clearly, made sure I felt safe, and adjusted things when I was sore or unsure. Thanks to his guidance, I was able to start moving confidently again and make real progress in my recovery much sooner than I expected. I would absolutely recommend this at-home physical therapy service — and Ed in particular — to anyone recovering from surgery.

Verified Google review
Maggie Meehan

Maggie Meehan

Metrowest Home Health Care has provided excellent physical and occupational therapy after I broke my kneecap last month. The team is made up of professional individuals who truly care about their jobs. They have helped me get back to walking unaided in just weeks and I couldn’t recommend them more highly. They are all excellent.

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Pearl

Pearl

My therapist was Adriana and she was great. I had knee replacement surgery and she explained things to the fullest for me. She was very compassionate and understanding to my needs. I would highly recommend her again!!

Verified Google review
Karin Beth

Karin Beth

my experience with Metrowest home care was outstanding! The nurses were fabulous knowledgeable, and treated me with the highest respect and compassion. The PT Dara was also of the same high caliber. they were also very responsive if an emergency came up and they needed to respond to me. This occurred more than once.

Verified Google review
Janet Daly

Janet Daly

Metrowest Home Health Care staff has been such a large part of my recovery from hip replacement surgery. I received excellent occupational therapy from Kayla who was so knowledgeable and caring. We met my goals and now I feel confident I will have a full recovery. I highly recommend the Metrowest Home Health Care.

Verified Google review

Reviews from Google Places for METROWEST HOMECARE AND HOSPICE, AN AMEDISYS COMPANY. These are real experiences shared by families and patients.