INNOVIVE HEALTH

medford, MAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2005

Key Information

Years in Operation

21

Location & Directions

Address

10 CABOT ROAD, SUITE 201

MEDFORD, MA

Service Area

This agency serves patients in MEDFORD and surrounding areas in MA.

Patient Satisfaction

2/5
Would Recommend:70%
Rate 9-10:77%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.33% falls with injury

Low rate of falls with injury

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

77% improved managing meds

Based on patient outcomes

Better than average

89% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
70%
Rated 9 or 10 (Excellent)
77%
Team Gave Professional Care
80%
Team Communicated Well
79%
Discussed Medicines & Safety
80%
Completed Surveys
193
10% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.7%
Flu Vaccination Rate24.6%
Improvement in Walking/Mobility85.8%
Improvement in Bathing93.9%
Improvement in Managing Medications76.5%
Improvement in Getting In/Out of Bed67.9%
Improvement in Breathing88.9%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.3%

Lower is better

Discharge Function Score94.2%
Health Info Transfer to Provider90.8%
Health Info Transfer to Patient88.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.9
26 reviews
James Connolly

James Connolly

Extremely unprofessional a negligent. The fact that they would keep an inappropriate and negligent nurse working for them like Caroline working for them is a blight on this atrocious company.

Verified Google review
Christianne Forman

Christianne Forman

Here we have a few people angry at how they have been treated. I've had amazing nurses, to me I might have had a couple issues but nothing that we haven't forgiven each other. I love my nurses, I treat them as best friends and they are 100 % professional and so brave driving to come visit us, patients! Just try being kind and patient back. Trust goes both ways.

Verified Google review
Horace Larson

Horace Larson

Having somebody in the family diagnosed with Alzheimer's is emotionally draining. The caregivers are incredibly patient and compassionate, understanding the complexities of my aunt’s condition. Our family is happy with the kind of care she receives, and we see that every single day!

Verified Google review
LORD BERUS

LORD BERUS

Do not trust this nursing company. I warned there staff about forcing my mother to take the medication the doctor was prescribing without following proper procedures. I also warned them about some medication that where lowering my mothers blood sugar levels to much and medication that was causing her blood pressure to get to low. She was also prescribed medication she did not need that would have caused her a heart attack. The nurses and the nurse practitioner were aware of this and after i called them out the medication was removed and disposed off. Josefina was upset about this to the point she got some of her female nurses to harass us at our home thinking we would retaliate in a violent manner. I got the nurse kicked out but out of retaliation my mother was prescribed a medication by her nurse practitioner that Josefina was aware off that lowered her blood pressure so much it basically almost killed her. She lost part of her vision and is partially blind. Don't trust these guys they are disrespectful and unprofessional.

Verified Google review
Kevin

Kevin

Nizhoni has some of the most conscientious nurses that I have ever had the pleasure of meeting. The Nurses, Physical Therapists, and Occupational Therapists carry themselves with the utmost dignity while providing unparalleled ethical care. The office staff are always polite, friendly, and helpful. I recommend Nizhoni to everyone including my friends and family.

Verified Google review

Reviews from Google Places for INNOVIVE HEALTH. These are real experiences shared by families and patients.