ALTERNATIVE HOME HEALTH CARE, LLC
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2011
Key Information
Location & Directions
Service Area
This agency serves patients in METHUEN and surrounding areas in MA.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.4% falls with injury
Low rate of falls with injury
98% improved in mobility
Based on patient outcomes
98% improved in mobility
Based on patient outcomes
100% improved in bathing
Based on patient outcomes
99% improved managing meds
Based on patient outcomes
96% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Carl Proia
I would like to share my thoughts on Jane mazerall. She's a very good listener, and she always has answered my questions with the utmost thoughtfulness, and she is very good at her job, I would Recommend her to anyone. Thank you.
Farzaneh Mirzazadeh
Extremely unreliable for elderly home visits. They frequently miss scheduled appointments without any notice and rarely return calls. The elderly are left waiting from early morning, hoping someone might eventually show up to administer a critical medication that’s supposed to be given every morning.
Pauline Mcguane
Horrible time management. Brow beating to schedule appointments. The first nurse was incompetent. Checked lungs and said they were clear. That evening rushed to the hospital with pneumonia. Her response was, "That's weird." Her braids were all over her face and his face. The second nurse, nice, but just showed up on Monday... no call. Then she told us she will come Monday's, Wednesdays and Fridays. "but had no idea what time". Frank tires easily and has doctor follow-up appointments and they still insist on scheduling an appointment. O.T. and P.T. are great. OT evaluation was outstanding. Forcing 6 patients a day is not my problem. I would not recommend your agency to anyone.
Gen X
First time using this company was a good experience, but perhaps the management changed. I personally spoke with the manager to arrange home health care for my mother. Initially, she was being belligerent about not providing the service without a prescription for both nursing and OT. After arguing this point, I told her to contact the surgeons office for the additional prescription they needed. One day later, she assured me she had everything she needed to proceed. Fast forward a few weeks in anticipation of the first appointment and no one calls or shows up. My mother called the office and they said they had no prescription for a home nurse. It's hopeless to argue with incompetent representatives. I asked my mother to cancel all requests, we'll be looking elsewhere for real care.
AmyBeth Stephens
Nancy our nurse was amazing! She made us feel so comfortable during our visit. She was thorough with her examination of our son and also made sure to check in with us on how we were doing. We felt such peace of mind with each visit knowing our baby was in good hands. I highly recommend this company.
Reviews from Google Places for ALTERNATIVE HOME HEALTH CARE, LLC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov