VNA AND HOSPICE OF GREATER MILFORD

milford, MAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1966

Location & Directions

Address

37 BIRCH STREET

MILFORD, MA

Service Area

This agency serves patients in MILFORD and surrounding areas in MA.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.17% falls with injury

Low rate of falls with injury

Better than average

82% improved in mobility

Based on patient outcomes

Better than average

82% improved in mobility

Based on patient outcomes

Better than average

84% improved in bathing

Based on patient outcomes

Better than average

75% improved managing meds

Based on patient outcomes

Better than average

86% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
89%
Team Communicated Well
84%
Discussed Medicines & Safety
81%
Completed Surveys
370
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.9%
Flu Vaccination Rate64.3%
Improvement in Walking/Mobility82.5%
Improvement in Bathing84.0%
Improvement in Managing Medications75.5%
Improvement in Getting In/Out of Bed83.9%
Improvement in Breathing86.0%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score64.1%
Health Info Transfer to Provider95.4%
Health Info Transfer to Patient97.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.4
110 reviews
Michele Renee

Michele Renee

I recently had the pleasure of meeting with Melynda of Salmon Hospice & VNA.. She was very informative and shared her knowledge of hospice and home health in general as well as the specific services that Salmon provides. I was impressed with the focus on person centered care, consistent communication and the array of services available. Salmon has a great reputation in the field of senior care and I look forward to doing business with them in the future.

Verified Google review
Ursala Buffay

Ursala Buffay

Just a heads up to all seeking their services. I work with them and it hasn’t been the best, I’d say 7/10 nurse are ok, but we had a horrific experience with one of our patients on hospice. I recently tried to send them referrals for a hospice patient and a nurse called me (that we work closely with) and reported that they were not able to fulfill our hospice needs, they could not even come in and do a referral as they are so low staffed right now. They are actually referring out to other hospice agencies right now as everyone from the director down has left so they are scrambling for nurses and aides but they take many weeks to train. Maybe in the fall it will be better but stay far away from them right now, they do not have their act together

Verified Google review
Sandra kasaras

Sandra kasaras

Ellen RN and Harriet PT were kind, caring, and encouraging when needed. I had complicated medical issues and received great care from my home care team. Harriet had me walking outside when I was petrified to do so. Ellen was always there when needed and dealt with family members is a calm reassuring manner. They are truly a great asset to the medical profession.

Verified Google review
Lisa Curro

Lisa Curro

I love this facility very much! My mom is adjusting and settling in nicely as well as she has made new friends. Having a roommate at first was definitely an adjustment, but her roommate and her have now become friendly which makes me so happy.

Verified Google review
Janice Rybicki

Janice Rybicki

Security for in and out visitors is great. From my understanding P.T. and O.T. are excellent. The greeters at the entrance are very friendly and helpful. It’s too bad that the same can’t be said about the rest. Staff is slow to answer calls, a patient was left with diarrhea/incontinence for several hours. My family member has been there for a week and the bottom sheet of the bed has not been changed, I believe that’s more important than the top sheet. Doctors and staff are pretty abrupt/not friendly when answering the patient. I was asked (Before even making it to my family member) by a patient if I could stand outside his bathroom so he could use it. He stated that the nurse was right next to him just prior to my passing by but that the nurse just left him there instead of assisting him. I was also informed that although the food is good it’s always cold. Very sad visitation.

Verified Google review

Reviews from Google Places for VNA AND HOSPICE OF GREATER MILFORD. These are real experiences shared by families and patients.