NORTH HILL HOME HEALTH CARE INC

needham, MAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1997

Location & Directions

Address

865 CENTRAL AVENUE

NEEDHAM, MA

Service Area

This agency serves patients in NEEDHAM and surrounding areas in MA.

Patient Satisfaction

5/5
Would Recommend:93%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.72% falls with injury

Low rate of falls with injury

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

85% improved managing meds

Based on patient outcomes

Better than average

86% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
93%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
90%
Team Communicated Well
84%
Discussed Medicines & Safety
89%
Completed Surveys
50
48% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.3%
Flu Vaccination Rate98.8%
Improvement in Walking/Mobility83.1%
Improvement in Bathing90.1%
Improvement in Managing Medications84.5%
Improvement in Getting In/Out of Bed100.0%
Improvement in Breathing86.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury2.7%

Lower is better

Discharge Function Score68.1%
Health Info Transfer to Provider62.5%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
35 reviews
Richard McGuinness

Richard McGuinness

Thanks for all of the amazing care and rehabilitation my mom received at Pines Edge at North Hill. Every aspect of her stay was superb, the physical and occupational therapy, comfortable room, and the warmth of the small home concept. The entire team was attentive to my mom's needs and our frequent visits. Call outs to every soul who made her stay excellent, the front desk greetings, the professional and caring nursing staff, PT and OT team, the personal care attendants, cooks and servers, the hairdressers, and the activities and enrichment crew. My mom is settling in nicely, and compares, frequently, all the good services and food she received at Pines Edge. She was sad to leave and will always have Pines Edge on the back of her mind. I want to thank you personally for your advocacy and attentiveness for my mom's rehabilitation. You were responsive immediately to my inquiries about availability for my mom's rehabilitation and remained in touch while she had her lengthy recovery in the hospital. Knowing she had a room waiting and good care ahead brought us incredible relief during a very trying period. Seeing my mom, in comfort in her Pines Edge room on the first day was the first time we could relax and see a pathway to recovery. We all speak highly of Pines Edge and the rehabilitation services.

Verified Google review
Jennie Caccia

Jennie Caccia

After a R knee fracture, and at my age I was a bit nervous about going to rehab for the first time. Pines Edge at north hill changed all that for me. This was the best experience and I was so fortune enough to be able to get in at the time. I would recommend Pines Edge to EVERYONE!!!!!!

Verified Google review
Donald Giller

Donald Giller

We explored a number of lifeplan (CCRC) communities while residing in a condo in North Cambridge. We are delighted we gravitated towards North Hill, where we reside now. The residents are super-friendly, the services impressive, the programming great and getting even better each moth--and the food is fantastic. All in all, we made a wonderful choice.

Verified Google review
Julie Nack Locke

Julie Nack Locke

The Pines Edge Rehab at North Hill is truly a five-star facility. The staff, service, physical therapy, and food were all outstanding. What truly stood out was the responsiveness and level of care from everyone—always prompt, professional, and compassionate. I am deeply grateful for the exceptional support throughout my stay.

Verified Google review
Cindy McLaughlin

Cindy McLaughlin

This place is a utopia for retirees. My parents live there, are having an outrageous amount of fun, and making me want to retire early! The facilities are beautiful, clean, light-filled, and modern; full of plants, books, art, and thoughtful touches like a cafe for your (free) afternoon cappuccino. There are endless activities -- swimming, pool volleyball, gym competitions, studio art, singing, musicals, lectures, dances, staff appreciation events, celebrations of all kinds. They're constantly learning, growing, trying new things, and making new friends. There's a perfect blend of privacy and community; independence and support. Everyone has their own apartment with a small kitchen if they feel like eating in, but there's lovely common dining, with wine, excellent chefs, and made-to-order food. The wonderful staff checks in with everyone daily to make sure that folks are safe and healthy, and is available for more intensive care as needed, but is otherwise there to do the little things that make life a lot easier, like weekly cleaning of the apartments. We need many, many more places like this for all phases of life. I'm grateful to North Hill for taking such good care of my family.

Verified Google review

Reviews from Google Places for NORTH HILL HOME HEALTH CARE INC. These are real experiences shared by families and patients.