CROSSWAY HOMECARE LLC
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2016
Key Information
Location & Directions
Service Area
This agency serves patients in NORTH ANDOVER and surrounding areas in MA.
Quality Highlights
Based on CMS quality data
2.96% falls with injury
Low rate of falls with injury
88% timely care start
Care started promptly after referral
48% improved in mobility
Based on patient outcomes
48% improved in mobility
Based on patient outcomes
44% improved in bathing
Based on patient outcomes
42% improved managing meds
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Diane Seavey
Terrible, awful care. DO NOT use them if you need complex care, nurses there are incompetent. My son had a central line that should have had the needle and dressing changed weekly. They were doing dressing changes only, sending nurses that didn’t know how to do this STERILE technique and never changed the needle causing a severe infection. Their excuse was they didn’t have an order!!!!’ Really and a competent faculty of nurse would have called his doctor and got the order!!!! My son could have dies from that!
Diana Fernandez
I highly recommend this healthcare service provider. As a former social worker it is easy for me to recognize excellence or subpar effort. My family member has the pleasure of getting help from Nurse Jane Klosiewicz and Beatrice Maina as well as other team members. Their level of care and professionalism is impressive and beyond compare. Efficiency, punctuality, and love are hallmarks of their service. Thank you Crossway for being there for our family everyday. God bless.
Aparche Muigai
Crossway Homecare has redefined homecare by combining a fantastic working environment, innovative caregiving approaches, genuine care, and an exceptional staff. If you are looking for a homecare provider that goes above and beyond, providing not just assistance but a truly personalized and compassionate experience, Crossway is the clear choice. They have set a new standard for excellence in the industry, and I wholeheartedly recommend their services.
Brian Junkins (Triple B)
The nurse we have goes above and Beyond what a lot of nurses do these days! we feel so lucky and privileged to have her in our lives, because truly she makes every day that much more uncomplicated and stressful! just by revealing simple stresses and taking notice of our frustrations due too our limitations she has become a member of the family.. from the bottom of our Hearts "Thank You Pam Haley" We recommend Crossways to anyone needing assistance In reply Gregory Seavey patient!
Michelle Renee
We are so lucky to have found Crossway Homecare! Their commitment to client care and the integrity of their staff makes families of loved ones completely at ease knowing that they are being looked after the way a family member would look after them. In essence, I am happy to say that Crossway is our “extended family.” I would highly recommend them to anyone who asks for in-home care as they are, in my opinion, the best and most trusted in their field.
Reviews from Google Places for CROSSWAY HOMECARE LLC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov