IDEAL HEALTH CARE SYSTEM INC is a Medicare-certified home health agency located in PEABODY, MA. CMS quality of patient care rating: 1.5 out of 5 stars. Google rating: 2.3 out of 5 from 3 reviews.

IDEAL HEALTH CARE SYSTEM INC

peabody, MAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2011

Key Information

Years in Operation

15

Location & Directions

Address

2 BOURBON STREET, SUITE 200

PEABODY, MA

Service Area

This agency serves patients in PEABODY and surrounding areas in MA.

Quality Highlights

Based on CMS quality data

3.77% falls with injury

Low rate of falls with injury

Better than average

97% timely care start

Care started promptly after referral

Better than average

55% improved in mobility

Based on patient outcomes

55% improved in mobility

Based on patient outcomes

60% improved in bathing

Based on patient outcomes

65% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
76%
Rated 9 or 10 (Excellent)
64%
Team Gave Professional Care
84%
Team Communicated Well
82%
Discussed Medicines & Safety
85%
Completed Surveys
22
12% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.9%
Flu Vaccination Rate76.9%
Improvement in Walking/Mobility55.5%
Improvement in Bathing60.3%
Improvement in Managing Medications65.0%
Improvement in Getting In/Out of Bed53.4%
Improvement in Breathing73.5%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury3.8%

Lower is better

Discharge Function Score35.5%
Health Info Transfer to Provider54.3%
Health Info Transfer to Patient52.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.3
3 reviews
Cindy Rodriguez

Cindy Rodriguez

I definitely would not recommend them or their “sister”, “facility- for vna or HHA”, “PCS= patient care solution”. They did everything but resolve any issues we always had! Afters years of dealing with PCS and now forced to go to Ideal Health, been a few days, and having same experiences? ! I am all set!! Goodbye to all! Last day today! p.s. calling their number, Ideal Health, press #1 to leave message, 🤣🤣yea right, “mailbox full and cannot receive any new messages “, Or option to speak to on call supervisor, press 0, 🤣🤣🤣 “no one available to answer that extension! Like I said, I’M all set with both! CHECK YOUR EMAIL, hopefully that’s working!

Verified Google review
Steve D

Steve D

Great!!

Verified Google review
Yumer Capellan

Yumer Capellan

Unprofessional

Verified Google review

Reviews from Google Places for IDEAL HEALTH CARE SYSTEM INC. These are real experiences shared by families and patients.