CENTERWELL HOME HEALTH
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1983
Key Information
Location & Directions
Service Area
This agency serves patients in PITTSFIELD and surrounding areas in MA.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.02% falls with injury
Low rate of falls with injury
95% improved in mobility
Based on patient outcomes
95% improved in mobility
Based on patient outcomes
94% improved in bathing
Based on patient outcomes
93% improved managing meds
Based on patient outcomes
95% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Rosey Dzierga
Erin was an excellent physical therapist with my dad. She was so in tune with his needs & especially his blindness. They loved to joke during the sessions, which made it much more enjoyable!!! Thank you!!
Naomi Klavun
The PT and OT were both excellent- really knowledgeable and helpful. However, the scheduling system needs improvement. Calling the night before and leaving a message stating the time of the next days appointment makes rescheduling difficult. But on the whole, CenterWell provided excellent therapy.
Suzanne S
We are happy with the quality of the physical and occupational therapy that my husband is receiving. The therapists are skilled and professional. All of the nurses/therapists that we met are excellent to work with.
Catherine Maude Root
I am blessed to have had the services of my in home PT. Matt is a very tall man in comparison to my attic apartment yet warm, personable, down to earth, happy kinda guy. Both professional and a natural humanitarian and his TX exercises, agenda and willingness to work with my needs... My physical self, gate and pain all exceeded my expectations of care after Fairview commons rehabilitation. Thumbs up and walking. Make it up and down to and from a 3rd floor, get through town, take buses from here to BMC appointments. Astounding compliments to this CenterWell.
Rhonda Adkins
I submitted a survey a week or so back but I would like to say that you have a big opportunity for improvement if you get your scheduling fixed. Calling the night before and telling you that a visit is planned the next day is not respectful of my time. I have on a couple of occasions cancelled my friend’s visit due to the night before scheduling . My live in partner is a community nurse and he schedules his next visit with his client during the current visit. Internal communication is another opportunity for improvement, the last example was calling the office on Wednesday to tell you that I was no longer home bound. On Thursday the nurse came for a visit, she was not informed by the office of my conversation that I was no longer home bound, she was not sure if she should continue with the visit or not. I would like to add that this nurse has always been respectful and treated me with the upmost professionalism.
Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(413) 443-3525Years in Operation
43
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov